Premium Boutique Host & Guest Concierge

Paspaley; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

Paspaley is seeking a Boutique Host in Sydney to welcome guests and uphold luxury standards in a premium retail setting. This casual role focuses on delivering exceptional hospitality and ensuring clients feel valued from the moment they enter the boutique.

You will assist with appointments, support busy periods, and collaborate with Client Advisors to ensure a seamless customer journey while maintaining an impeccable boutique presentation.

Qualifications

• Experience in luxury or premium retail, hospitality, or high-touch client service.
• Composed presence, impeccable presentation, and natural communication.
• Curiosity about craftsmanship and a genuine interest in fine jewellery.
• Reliability and flexibility across boutique trading hours.

Responsibilities

• Create a warm and memorable first impression by welcoming customers and ensuring they feel valued from the moment they enter the boutique.
• Deliver exceptional hospitality by offering refreshments and creating a comfortable, luxurious environment for clients.
• Support the seamless flow of appointments and walk-in customers during busy trading periods.
• Collaborate with Client Advisors to ensure smooth transitions throughout the customer journey.
• Monitor customer wait times and provide timely updates where required.
• Maintain impeccable boutique presentation, ensuring customer areas are always welcoming and beautifully presented.
• Support boutique events and activations throughout the seasonal period.
• Work collaboratively with the boutique team to deliver exceptional service and uphold Paspaley's luxury standards.

Skills

Luxury retail experience

Premium client service

Excellent presentation

Strong communication

Job description

Paspaley is seeking a Boutique Host in Sydney to welcome guests and uphold luxury standards in a premium retail setting. This casual role focuses on delivering exceptional hospitality and ensuring clients feel valued from the moment they enter the boutique.

You will assist with appointments, support busy periods, and collaborate with Client Advisors to ensure a seamless customer journey while maintaining an impeccable boutique presentation.