Luxury Boutique Assistant Manager: Lead, Inspire, Sell

CAMILLA; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Training and development opportunities

Personal development focus

National retail tribe

Discounts, uniform allowances and saml

Sample sales access

Global brand exposure

Job summary

CAMILLA is seeking an experienced Assistant Boutique Manager for our Chadstone Boutique in Melbourne. You will uphold exceptional customer service, share product stories, and lead the team with CAMILLA values.

Responsibilities include assisting the Boutique Manager, driving KPIs, and managing visual merchandising to create an unforgettable store experience in a premium retail environment.

Qualifications

• 2–3 years minimum retail management experience.
• Strong customer service orientation with ability to tailor in-store experiences.
• Appreciation for boutique surroundings with high standards.
• Empathetic and kind leadership.
• Proven sales success and KPI achievement.
• Brand ambassador with presentable appearance.

Responsibilities

• Maintain the highest level of service to retail customers.
• Have extensive product knowledge and storytell CAMILLA.
• Lead Boutique Tribe by example using CAMILLA values.
• Assist Boutique Manager with day-to-day operations.
• Meet KPIs and coach others to achieve theirs.
• Oversee boutique Visual Merchandising and sensory experience.
• Implement innovative approaches to retain and attract customers.
• Ensure boutique and its angels align with CAMILLA standards.

Skills

Retail management

Customer service

KPI coaching

Brand ambassador

Storytelling

Visual merchandising

Job description

CAMILLA is seeking an experienced Assistant Boutique Manager for our Chadstone Boutique in Melbourne. You will uphold exceptional customer service, share product stories, and lead the team with CAMILLA values.

Responsibilities include assisting the Boutique Manager, driving KPIs, and managing visual merchandising to create an unforgettable store experience in a premium retail environment.