Luxury Beauty Store Manager: Lead a High-Energy Team (FT)

Sephora; Newcastle; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Gifted products

Store discount 45%

Parental Leave

Birthday Leave

Personal Leave

Health programs

Life Insurance

Gym memberships

Personal development

Global brands exposure

Conference travel prize

Base salary + Bonus

Job summary

Sephora Charlestown is seeking a Store Manager to lead a passionate team of Beauty Advisors, Studio Artists and Department Managers. You will drive a selling culture, optimise KPIs, and embody Sephora's values to empower clients with exceptional in-store experiences.

You will manage day-to-day operations, develop sales and budget strategies, and foster a positive, high-performing culture. A hands-on leader role with opportunities across Australia and within LVMH's luxury brands.

Qualifications

• Previous retail management experience at a big box retailer or multi-site environment.
• Excellent client service and experiential retail mindset.
• Strong organizational, analytical, and business management skills.
• Hands-on leader who motivates, coaches, and develops store teams on the floor.
• Ability to attract, identify, and inspire talented employees.
• High emotional intelligence and clear communication across levels.
• Willingness to work weekends, late nights, and public holidays.

Responsibilities

• Drive a selling culture to meet KPI targets and uphold Sephora values.
• Raise team performance and capability through development opportunities.
• Utilise data to support operational decisions with the district manager and stores leadership.
• Implement a continuous improvement mindset and partner with the wider team.
• Energetically lead the team to deliver first-class customer service in a fast-paced environment.

Skills

Retail management

Team leadership

Customer service

Sales leadership

Budget & KPI management

Job description

Sephora Charlestown is seeking a Store Manager to lead a passionate team of Beauty Advisors, Studio Artists and Department Managers. You will drive a selling culture, optimise KPIs, and embody Sephora's values to empower clients with exceptional in-store experiences.

You will manage day-to-day operations, develop sales and budget strategies, and foster a positive, high-performing culture. A hands-on leader role with opportunities across Australia and within LVMH's luxury brands.