Beauty Store Manager — Lead Experience & Growth

Sephora; Newcastle-Maitland; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Store discounts

Parental leave

Health & life insurance

Gym memberships

Personal development

Global brand opportunities

Annual conference prize

Base salary + bonus

Job summary

Sephora Charlestown is seeking a Store Manager to lead a passionate team of Beauty Advisors, Studio Artists and Department Managers, reporting to the District Manager and supported by an Assistant Store Manager to embody Sephora's values and empower clients.

You will drive a selling culture, raise team performance, use data for operational decisions, implement continuous improvement, and ensure first-class customer service in a fast-paced retail environment.

Qualifications

• Experience leading a retail team, including multi-site experience.
• Hands-on leader with strong organizational and analytical abilities.
• Excellent client service mindset and sales focus.

Responsibilities

• Drive a selling culture to meet KPIs and uphold Sephora's values.
• Develop team performance and internal talent through coaching.
• Utilise data to support operational decisions with district leadership.
• Implement continuous improvement in collaboration with the wider team.
• Energise the team to deliver first class customer service in a fast-paced store.

Skills

Retail management

Leadership

Customer service

Organizational skills

Analytical skills

Communication skills

Job description

Sephora Charlestown is seeking a Store Manager to lead a passionate team of Beauty Advisors, Studio Artists and Department Managers, reporting to the District Manager and supported by an Assistant Store Manager to embody Sephora's values and empower clients.

You will drive a selling culture, raise team performance, use data for operational decisions, implement continuous improvement, and ensure first-class customer service in a fast-paced retail environment.