Lux Spa Receptionist & Therapist: Five-Star Service

Chateau Elan at The Vintage Hunter Valley; Pokolbin; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Discounted accommodation

Meals and spa treatments

Complimentary golf

Career development opportunities

Job summary

Chateau Elan at The Vintage Hunter Valley in Pokolbin NSW is seeking a qualified Spa Receptionist/ Therapist to join a close-knit team. You will manage bookings, deliver treatments when needed, and uphold five-star service standards for a discerning guest mix.

You will train to align with our luxury standards and may assist across massage, beauty and skin treatments while maintaining an exceptional guest experience in a relaxing spa environment.

Qualifications

• Certificate III or above in Beauty Therapy is required.
• RSA or ability to obtain one after employment is required.

Responsibilities

• Provide exceptional guest service at reception and on the spa floor.
• Assist Spa Manager with bookings and operations to ensure a smooth guest experience.
• Deliver treatments when required and support high-end service standards.

Skills

Communication

Customer service

Grooming

Stock management

Teamwork

Education

Beauty Therapy certificate

Tools

Spa One

Job description

Chateau Elan at The Vintage Hunter Valley in Pokolbin NSW is seeking a qualified Spa Receptionist/ Therapist to join a close-knit team. You will manage bookings, deliver treatments when needed, and uphold five-star service standards for a discerning guest mix.

You will train to align with our luxury standards and may assist across massage, beauty and skin treatments while maintaining an exceptional guest experience in a relaxing spa environment.