Loss Prevention Associate

The TJX Companies, Inc; Warrawong; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Maxx Days

Training and development

Career progression

Competitive pay

Job summary

The TJX Companies, Inc. seeks a Full-Time Loss Prevention Associate for our Warrawong location. You will help create a safe, secure environment for customers and associates, deterring theft and supporting store safety through proactive loss prevention measures.

You will operate CCTV and alarm systems, conduct compliance checks, and respond to incidents with a professional, policy-driven approach. Strong observation, de-escalation, and teamwork with local police are essential.

Qualifications

• Experience in loss prevention, security, customer service, or a related environment.
• Current Security License preferred (support may be available to obtain where applicable).
• Demonstrated experience, or a strong willingness to develop capability, in operating CCTV systems, alarm systems, and computer applications.
• Strong observation skills with sound judgement and decision-making ability.
• A calm, professional approach when dealing with incidents and challenging situations.

Responsibilities

• Maintain a visible Loss Prevention presence to deter theft.
• Utilise security technology including CCTV, alarm systems, and merchandise protection devices.
• Conduct security and compliance checks, reporting incidents and risks as required.
• Respond to security incidents in a professional and policy-compliant manner, applying de-escalation techniques where required.
• Identify, investigate, and communicate shrinkage risks and trends.
• Build effective working relationships with store teams, center security, and local police.

Skills

Loss prevention

Security awareness

Customer service

Observation skills

De-escalation

Tools

CCTV systems

Alarm systems

Merchandise protection devices

Job description

Join the TK Maxx team at our new Warrawong location as a Full-Time Loss Prevention Associate!

These roles are ideal for individuals who enjoy working proactively to reduce shrinkage, support store safety, and help create a safe and secure environment for both customers and associates.

What's on Offer

• Full-time permanent position within a growing global retailer

• Balanced rotating roster that supports your lifestyle and time outside of work

• Competitive pay and benefits

• 2 extra paid Maxx Days annually, on top of your annual leave

• Structured training, development, and career progression opportunities

What You'll Do

• Maintain a visible Loss Prevention presence to deter theft

• Utilise security technology including CCTV, alarm systems, and merchandise protection devices

• Conduct security and compliance checks, reporting incidents and risks as required

• Respond to security incidents in a professional and policy-compliant manner, applying de-escalation techniques where required

• Identify, investigate, and communicate shrinkage risks and trends

• Build effective working relationships with store teams, center security, and local police

What You'll Bring

• Experience in loss prevention, security, customer service, or a related environment

• Current Security License preferred (support may be available to obtain where applicable)

• Demonstrated experience, or a strong willingness to develop capability, in operating CCTV systems, alarm systems, and computer applications

• Strong observation skills with sound judgement and decision-making ability

• A calm, professional approach when dealing with incidents and challenging situations

NSW Security Master License No. 000106477