Logistics Team Leader

Roborock Technology (Australia) Pty Ltd; Geehi; On-site; AUD 77,000 - 94,000; Full time

Job summary

360 International is seeking a logistics analyst/coordinator to review distribution processes, analyze costs, inventory and provider performance, and implement practical improvements. You will supervise three logistics team members and coordinate with overseas suppliers and internal teams to enhance accuracy and service across Australia and New Zealand.

The role requires at least one year of logistics experience in a consumer electronics distributor, fluent Mandarin and English, and strong data

Qualifications

• Minimum 1 year logistics experience in consumer electronics distribution.
• Fluent spoken and written Mandarin and English, with strong reading in both languages.
• Experience managing people, delegating work and monitoring performance.
• High proficiency with spreadsheets and logistics software for data analysis.
• Strong communication with overseas suppliers, service providers and internal teams.
• Understanding of product launches, short life cycles, stock obsolescence and battery handling.
• Ability to meet competing deadlines and maintain accuracy under pressure.
• Practical, accountable approach to investigating problems and implementing improvements.

Responsibilities

• Review team and provider capacity, allocate work, coach staff and improve workflows during busy periods.
• Analyze freight arrangements, lead times and clearance delays; recommend process improvements.
• Evaluate 3PL service performance; investigate failures and plan corrective actions.
• Review inventory reconciliation and stocktake results; identify root causes and improve controls.
• Assess retailer and consumer fulfilment processes; improve channel service performance.
• Examine recurring delivery, damage and returns issues; optimize exception and claims processes.
• Analyze logistics costs and budget variances; assess invoice controls and improvements.
• Coordinate with internal teams and providers to improve information flows and data accuracy.
• Review logistics controls and risks, including battery and dangerous-goods requirements.
• Prepare KPI analyses and present recommendations to the Director.

Skills

Logistics experience

Bilingual Mandarin/English

Team leadership

Spreadsheet proficiency

Inventory management

3PL coordination

Vendor communication

Education

Logistics qualification (desirable)

Tools

3PL platforms

Inventory/order management systems

Job description

360 International distributes consumer electronics, home appliances and micro-mobility products across Australia and New Zealand. Our portfolio includes Roborock, Segway-Ninebot, Navimow, Hohem, Bambu Lab, Rokid, xTool, Potensic and EV Ultra Plus.

We import primarily from China, work with third-party logistics providers and supply both retailers and consumers. Our business moves quickly, with product launches, promotions and seasonal demand requiring careful planning and responsive execution.

About the role

Reporting to the Director, you will review logistics and distribution processes, recommend improvements and coordinate their implementation, while supervising three logistics team members.

You will analyse costs, inventory, provider performance and fulfilment processes, identify operational gaps and recommend practical changes. Working with internal teams and providers, you will implement approved improvements and assess their effect on cost, accuracy and service.

Your responsibilities

• Review team and provider capacity, allocate work, coach staff and improve workflows for busy periods.
• Analyse freight arrangements, shipment lead times and clearance delays, and recommend process improvements.
• Evaluate 3PL service performance, investigate recurring failures and assess corrective actions.
• Analyse inventory reconciliation and stocktake results, identify recurring causes of discrepancies and improve controls.
• Evaluate retailer and consumer fulfilment processes and recommend improvements to channel service performance.
• Analyse recurring delivery, damage and returns issues and improve exception and claims processes.
• Analyse logistics costs and budget variances, review invoice controls, and recommend cost and service improvements.
• Assess logistics requirements with internal teams and improve information flows and data accuracy.
• Review logistics controls and risks, including battery and dangerous-goods requirements, with approved providers.
• Prepare KPI analysis and recommendations for the Director and monitor approved improvements.

What you’ll bring

• A minimum of one year’s logistics experience working for a consumer electronics distributor, covering imports, 3PLs, inventory and retailer or consumer fulfilment.
• Fluent spoken and written Mandarin and English, including strong reading skills in both languages.
• Demonstrated experience managing people, delegating work and monitoring performance.
• High proficiency with spreadsheets, inventory and order management systems and 3PL platforms, including operational data analysis.
• Strong communication skills and the ability to coordinate effectively with overseas suppliers, service providers and internal teams.
• An understanding of product launches, short product life cycles, stock obsolescence, retailer requirements and battery handling.
• The ability to manage competing deadlines and maintain accuracy under pressure.
• A practical, accountable approach to investigating problems, recommending changes and implementing measurable improvements.

A qualification in logistics, supply chain, business or commerce is desirable, although equivalent practical experience will also be considered.

What we offer

• Direct reporting to the Director, with scope to recommend and implement logistics improvements.
• The opportunity to lead and develop a team of three.
• Exposure to recognised consumer technology brands and operations across Australia and New Zealand.
• Scope to improve systems, processes and provider performance.
• Salary of $85,000 per annum plus superannuation.

Apply

Please submit your CV and a brief cover letter outlining your logistics analysis, process improvement and team leadership experience, and proficiency in Mandarin and English.