Logistics Team Leader

Allyn International; Adelaide; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Allyn International is looking for a Logistics Team Leader to join our Adelaide, Australia team. This on-site role emphasizes operational excellence and team leadership, driving best practices, client satisfaction, and cost efficiency across logistics activities.

The position is 70% operations and 30% leadership, with a 38-hour workweek and a base salary starting at $100,000k. Candidates must be Australian citizens with a valid security clearance.

Qualifications

• 3+ years experience in professional supply chain management, logistics, or transportation.
• Experience in both Australian Domestic and International Logistics is required.
• Defense industry experience preferred.
• Must be eligible for Baseline Level Security Clearance.

Responsibilities

• Manage escalations with clients and team members.
• Oversee and complete day-to-day operations.
• Shipment management (routing) and customer service per client processes in TMS.
• Ensure timely submission of customs documents to facilitate fast deliveries.
• Develop and optimize logistics processes and KPIs.
• Provide training and supervise team members; coordinate schedule and cross-training.
• Prepare quarterly business reviews and client presentations.

Skills

Team leadership

Logistics knowledge

Client relations

Communication

Education

Bachelor's degree in logistics or related field

Tools

Logistics software

Microsoft Office

Job description

Allyn International is currently looking for aLogistics Team Leader to join our organization! Allyn is a privately-held professional services firm established in 1992. We are dedicated to providing high-quality, customer-centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and customs compliance.

What does a Logistics Team Leader do?

The On-Site Logistics Team Leader role includes day-to-day operational responsibilities (approx. 70%) along with Team Lead responsibilities (Approx. 30%).

This role is focused on operational excellence and recording best practice in the form of SOPs etc. This leader is responsible for managing the On Site logistics team’s day to day operations, having an immediate impact on business fulfillment, client relations, and the achievement of long-term departmental goals and objectives. This Leader works to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce, or contain transport costs, and increase the productivity of the department. The Logistics Team Leader manages a team of logistics specialists with a focus on administrative support internally and client account optimization. This Leader will be measured by metrics such as accuracy, efficiency, customer service leadership and internal management of client shipments.

Position Details:

Location: Adelaide, AUS

Work Schedule: 38 hours, 8 AM-4 PM, Monday-Friday (some weekend / after-hours support may be required)

Position Classification: Full-Time; Salaried Exempt

Compensation: Base salary starting at $100,000k

Physical Demands: Sitting, typing, standing, walking

Work Environment: Office Cubicle

Candidates must be Australian Citizens and furnish a Valid National Police Check upon hire.

Requirements & Qualifications:

• 3+ years experience in professional supply chain management, logistics, or transportation
• Experience in both Australian Domestic and International Logistics is required
• Defense industry experience preferred
• Must be eligible for Baseline Level Security Clearance

Ideal candidates will have the following:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in logistics software and Microsoft Office
• Knowledge of relevant regulations and laws

Responsibilities:

Approx. 30% Team Lead duties / 70% Day to Day operations.

• Manage escalations both client and team members.
• Oversee and complete day-to-day operations.
• Shipment management (routing) and customer service per client processes in TMS.
• Ensure timely submission of customs document submission to facilitate fast and accurate deliveries.
• Facilitate use of required planning and forecasting tools to simplify overall Logistics process.
• Develop optimum Logistics model to drive the most efficient flow of materials and products.
• Provide training for new and existing team members and external customers / suppliers as needed, or delegate training responsibilities to appropriate team members.
• Assist with the development and maintenance of training schedules for new team members.
• Coordinate team coverage and cross-training initiatives to support continuity of service.
• Manage on-call coverage for team members as required.
• Facilitate prompt issue resolution and oversee issue resolution within department. Timely forward suggested corrective actions or issues needing additional attention to the Logistics Manager.
• Regularly review shipment volume and workload data to support fair and efficient distribution of work across the team.
• Run and analyze standard and ad hoc reports as needed to support internal team and customer requirements. Analyze and review findings with Logistics Manager.
• Monitor team KPIs (key performance indicators) and identify and implement improvement opportunities.
• Monitor and maintain the team’s data integrity and quality of TMS data input.
• Monitor the team’s tracking performance and ensure tracking information is maintained and up to date.
• Prepare and Present Quarterly Business Reviews.
• Prepare and participate in client presentations and regular meetings as required.
• Support stakeholder engagement and relationship management to maintain strong client relationships.
• Ensure client satisfaction.
• Exhibit Allyn core values.
• Support Logistics Publications and articles.
• Ongoing transaction and strategic support for logistics accounts.
• Assist in the development and implementation of productivity and efficiency initiatives that benefit both the Allyn team and the client. Consistently identify opportunities to eliminate inefficiencies and improve overall team productivity from both a process and systems standpoint. Identify and support technical enhancements, IT improvements, and special projects as appropriate.
• Assist with new employee recruitment when/if necessary, i.e., participate and/or run interviews, view, and provide feedback on potential candidate CV’s.
• Supervise and manage employees regarding:
• - Time sheets and time off
• - Performance reviews and Personal Development Plans (PDP’s)
• - Disciplinary action and write ups
• - Policy compliance
• - Coaching
• - Employee growth
• - Employee engagement

Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy-duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe, and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China, and Prague, Czech Republic.

Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team.