Logistics Specialist

Lovisa; Victoria; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career progression opportunities

Culture commitments (10+1)

Birthday leave

Staff discount

Gym membership

Referral program

Modern HQ facilities

Development & succession plans

Job summary

Lovisa is seeking a Logistics Specialist - ANZ to coordinate freight movements across Australia and New Zealand, spanning air, sea and road transport. You will work with freight providers and internal teams to ensure timely delivery for stores and eCommerce customers.

The role requires strong problem-solving, attention to detail and excellent communication. You will manage end-to-end shipments, troubleshoot issues and contribute to continuous improvements in our logistics network.

Qualifications

• Attention to detail with strong problem-solving and organisational skills.
• Proactive and flexible, able to manage changing priorities.
• Strong communication, customer service and negotiation abilities across stakeholders.
• Collaborative team player who thrives in a fast-paced environment.

Responsibilities

• Coordinate and monitor air, sea and road freight across ANZ with freight and logistics providers.
• Manage shipments end-to-end, resolve delivery issues and communicate updates to stores and stakeholders.
• Monitor and troubleshoot eCommerce orders and support delivery-related queries.
• Maintain shipping documentation, support customs clearance processes and freight invoicing.
• Build relationships with internal teams and external providers to meet service and logistics requirements.
• Identify opportunities to improve the logistics network and support eCommerce, franchise and broader logistics projects.

Skills

Problem solving

Attention to detail

Organisational skills

Communication skills

Customer service

Negotiation skills

Team player

Job description

Your Lovisa Opportunity:

Love logistics, problem solving and keeping things moving? We're looking for a Logistics Specialist - ANZ to join the Lovisa team and support the movement of freight across Australia and New Zealand.

In this role, you'll coordinate Lovisa freight moving in and out of Australia and New Zealand across air, sea and road, working closely with logistics providers and internal stakeholders to deliver great outcomes for our stores and eCommerce customers.

What you'll be doing

• Coordinate and monitor air, sea and road freight across ANZ, working closely with freight and logistics service providers.

• Manage shipments end-to-end, resolving delivery issues and communicating updates and outcomes with stores and internal stakeholders.

• Monitor and troubleshoot eCommerce orders, supporting stores and relevant markets with delivery-related queries and exceptions.

• Maintain accurate shipping documentation, support customs clearance processes and complete freight invoice coding.

• Build strong relationships with internal teams and external providers to ensure service, delivery and logistics requirements are met.

• Identify opportunities to improve our logistics network and support eCommerce, franchise and broader logistics projects as required.

What we're looking for

• Strong attention to detail with excellent problem-solving and organisational skills.

• A proactive, flexible approach with the ability to take initiative and manage changing priorities.

• Strong communication, customer service and negotiation skills, with confidence working across internal and external stakeholders.

• A collaborative team player who communicates openly and enjoys working in a fast-paced environment.

Benefits

• Join a global business offering endless career opportunities.

• Strong culture – we truly harness our 10+1 Culture Commitments.

• Paid Birthday Leave.

• Generous 50% discount on Lovisa products.

• Free gym membership.

• Attractive Referral Rewards Incentive Program.

• Modern HQ with a fully stocked kitchen on Glenferrie Road, close to everything you need on your doorstep.

• Personal Development & Succession Plans.

Why Lovisa

Lovisa is a global, fashion-forward jewellery brand that has been setting trends since launching in Australia in 2010. Today, we're proud to have over 1,100 stores across 50+ markets, with ambitious plans for continued global growth.

As an ASX-listed retailer, we're driven by innovation, collaboration and our people. Join a fast-paced global business where you'll have the opportunity to build your career, take on new challenges and grow with us as we continue to expand worldwide.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.