Logistics Office Administrator

SCT Logistics; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Development and growth opportunities

Flexible working arrangements

Novated leasing and salary packaging

Employee Assistance Program

Onsite car park

Dress for your day policy

Job summary

SCT Logistics is seeking a proactive Logistics Office Administrator to join the Penfield site in Adelaide, SA. The role focuses on pallet control, invoicing, data entry in SAP, and coordination with interstate teams to keep operations smooth and reliable.

The candidate should have strong Excel and SAP skills, attention to detail, and a collaborative mindset to support Transport and Customer Service in a busy logistics environment. Full-time position with a supportive safety culture.

Qualifications

• Experience in a similar position and industry.
• Experience in pallet control, finance, logistics administration or a comparable operational support role; knowledge of CHEP and LOSCAM processes will be highly regarded.
• Strong systems capability, including intermediate to advanced Microsoft Office skills—particularly Excel and Outlook—with experience using SAP and 2IC pallet management software preferred.
• Communicate clearly and professionally, with a proven ability to deliver high-quality service and resolve enquiries for internal and external customers.
• Apply strong analytical, problem-solving and organisational skills, supported by a methodical approach, close attention to detail and the ability to manage competing priorities and deadlines.
• Be a proactive, self-motivated and adaptable team member who can work effectively with minimal supervision, support colleagues and develop knowledge across the transport and logistics environment.

Responsibilities

• Dealing with customer & trading partner inquiries for resolution.
• Resolve correction/rejection invoice transactions promptly.
• Complete internal pallet reports for State and National departments.
• Investigate CHEP/LOSCAM account anomalies and/or transactional queries.
• Communicate regularly with SCT Logistics Interstate Pallet Controllers.
• Transfer weekly CHEP/LOSCAM dunnage pallets to receiving states.
• Adhoc duties relating to transport & logistics.
• Respond to emails from receiving customers with POD & pallet docket requests.
• Attend fortnightly teams meetings with National Pallet Controller & Interstate Pallet Controllers / administrators.
• Coordinate and carry out general office and operational administration duties.
• Use SAP, 2IC pallet software, Excel, Word, 360 Microsoft Office applications.
• Entering data into the SAP system.
• Matching customer invoices and pallet dockets with delivery paperwork.
• Office supply ordering and monitoring.
• Communicate non-compliant consignments locally and nationally.
• Assist the Transport and Customer Service departments as required.
• Support Customer Service Team.
• Manage unattended reception area.

Skills

Pallet control

Finance

Logistics administration

Customer service

Analytical thinking

Communication

Tools

SAP

2IC pallet management software

Excel

Outlook

Microsoft Office

Job description

Job Category: Logistics, Supply & Transport

Company Description

SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.

Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.

Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:

• Development and growth opportunities
• Employee Recognition and Rewards Programs
• Flexible working arrangements
• Top up of government paid parental leave for the first six weeks
• Novated leasing and salary packaging
• 24/7 Access to our Employee Assistance Program
• Onsite car park
• Dress for your day policy

To learn more about these initiatives please visit our Careers Page

Job Description

About the Role

We’re seeking a proactive and detail-oriented full-time Logistics Office Administrator to join our team at our Penfield site. This pivotal role ensures the accurate and effective control of CHEP and LOSCAM hired pallets through close collaboration with interstate pallet control colleagues and external trading partners. With the full support of management, you’ll bring a process-driven approach, strong attention to detail and relevant experience to help maintain smooth, efficient and reliable operations.

Job Description

Reporting to the Operations Manager, the positionincludes the following responsibilities:

• Dealing with customer & trading partner inquires for resolution
• Resolve correction/rejection invoice transactions in a timely manner
• Complete internal pallet reports for State and National departments
• Investigate CHEP/LOSCAM account anomalies &/or transactional queries between SCT Logistics & other parties
• Communicate regularly with SCT Logistics Interstate Pallet Controllers.
• Transfer weekly CHEP/LOSCAM dunnage pallets to respective receiving states.
• Adhoc duties relating to transport & logistics.
• Respond to all emails from receiving customers with POD & pallet docket requests
• Attend fortnightly teams meetings with National Pallet Controller & Interstate Pallet Controllers / administrators
• Coordinate and carry out general office and operational administration duties
• Use of SAP, 2IC (pallet software), Excel, Word, 360 Micro Soft Office applications
• Hard copy and electronic processing of freight delivery dockets/papers
• Entering data into the SAP system
• Matching customer invoices and pallet dockets with delivery paperwork
• Office supply ordering and monitoring
• Communicate non-compliant consignments locally and nationally
• Assist the Transport and Customer Service departments as required
• Support Customer Service Team
• Manage un-attended reception area

Desired Skills and Experience

Essential Experience and Requirements:

The successful candidate must:

• Experience in a similar position and industry
• Have demonstrated experience in pallet control, finance, logistics administration or a comparable operational support role; knowledge of CHEP and LOSCAM processes will be highly regarded
• Possess strong systems capability, including intermediate to advanced Microsoft Office skills—particularly in Excel and Outlook—with experience using SAP and 2IC pallet management software preferred
• Communicate clearly and professionally, with a proven ability to deliver high-quality service and resolve enquiries for internal and external customers
• Apply strong analytical, problem-solving and organisational skills, supported by a methodical approach, close attention to detail and the ability to manage competing priorities and deadlines
• Be a proactive, self-motivated and adaptable team member who can work effectively with minimal supervision, support colleagues and develop knowledge across the transport and logistics environment

Other important information

• We reserve the right to commence recruitment proceedings prior to the stated closing date.
• The successful candidate will have to undertake an Australian Federal Police check and Pre-Employment Medicalwhich will be arranged and paid for by SCT.
• Recruitment companies, need not apply

SCT is an equal opportunity employer, and we recognise the value and importance of diversity. We encourage all potential applicants to apply including women and those from Aboriginal and Torres Strait Islander backgrounds.