Logistics and Fulfillment Specialist

Smiths Detection Group; Sydney; Sur place; AUD 70 000 - 95 000; Plein temps

Résumé du poste

Smiths Detection is seeking an experienced Fulfillment Specialist to support Australia and New Zealand operations. This regional role manages end-to-end fulfillment, ensuring excellent customer service and efficient logistics across the ANZ network.

You will work with freight forwarders, carriers, and warehouses to deliver on time while driving continuous improvement in logistics processes and performance metrics.

Qualifications

• Bachelor's degree in supply chain, logistics or related field.
• Experience in logistics, freight forwarding, and fulfillment.
• Strong experience with freight forwarders, 3PLs, and shipping partners.
• Knowledge of SAP, WMS or similar systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Manage and execute service, sales, and program orders across Australia and New Zealand.
• Coordinate with freight forwarders, shipping partners, and 3PL warehouses for timely deliveries.
• Oversee domestic and international shipments, including ocean freight.
• Monitor fulfillment activities and resolve delays and inventory issues.
• Collaborate with Service, Commercial, Program Management, and Supply Chain teams.

Connaissances

Analytical skills

Communication

Customer service

Problem solving

Teamwork

Formation

Bachelor's Degree in Supply Chain

Outils

SAP

WMS

Description du poste

Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

We are looking for an experienced Fulfillment Specialist to support our Australia and New Zealand operations. This is a dynamic regional role responsible for managing end-to-end fulfillment activities, ensuring excellent customer service, efficient logistics execution, and seamless coordination across the supply chain network.

Working closely with internal stakeholders, freight forwarders, logistics providers, and warehouse partners, you will play a key role in ensuring products are delivered on time while driving operational excellence and continuous improvement across the ANZ region.

What You'll Be Doing

• Manage and execute service, sales, and program orders across Australia and New Zealand.
• Coordinate with freight forwarders, shipping partners, transportation providers, and 3PL warehouses to ensure timely and cost-effective deliveries.
• Oversee domestic and international shipments, including ocean freight and other transportation modes.
• Monitor order fulfillment activities and proactively resolve shipment delays, inventory issues, and customer escalations.
• Partner with Service, Commercial, Program Management, and Supply Chain teams to meet customer commitments and business objectives.
• Drive logistics cost optimization and support process improvement initiatives across the ANZ supply chain network.
• Analyze fulfillment and logistics performance metrics to identify opportunities for operational enhancements.
• Ensure compliance with company policies, trade requirements, and import/export regulations.
• Act as a key point of contact for fulfillment-related activities, building strong relationships with both internal and external stakeholders.
• Support a fast-paced and evolving business environment while maintaining a strong customer-focused approach.

Qualifications

What We're Looking For

• Bachelor's Degree in Supply Chain, Logistics, Business, or a related discipline.
• Proven experience in logistics, freight forwarding, shipping, ocean freight, fulfillment, inventory management, or supply chain operations.
• Strong experience working with freight forwarders, logistics service providers, transportation partners, and 3PL warehouses.
• Solid understanding of domestic and international logistics operations.
• Experience working with SAP, WMS, or similar supply chain management systems.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Excellent communication, stakeholder management, and customer service skills.
• Experience supporting regional operations across Australia and New Zealand will be highly regarded.
• Knowledge of import/export processes and trade compliance is advantageous.
• A proactive, collaborative, and hands-on approach with the ability to work independently and as part of a team.

Why Join Us?

• Regional ownership across the entire ANZ market.
• Exposure to a broad range of supply chain activities including logistics, freight forwarding, warehousing, inventory management, and fulfillment.
• Opportunity to contribute to process improvements and operational excellence initiatives.
• Collaborative environment with strong cross-functional engagement and regional visibility.
• Dynamic role offering variety, challenge, and opportunities for professional growth.