ANZ Fulfillment & Logistics Lead

Smiths Group; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Smiths Detection, a global leader in security and detection solutions, is seeking an experienced Fulfillment Specialist to support Australia and New Zealand operations. This regional role focuses on end-to-end fulfillment, customer service excellence, and seamless coordination across the supply chain.

You will work with freight forwarders, 3PL warehouses, and internal teams to ensure on-time deliveries, cost-effective logistics, and continuous improvement across the ANZ network.

Qualifications

• Bachelor's Degree in Supply Chain, Logistics, Business, or a related discipline.
• Proven experience in logistics, freight forwarding, shipping, ocean freight, fulfillment, inventory management, or supply chain operations.
• Experience with freight forwarders, logistics service providers, transportation partners, and 3PL warehouses.
• Understanding of domestic and international logistics operations.
• Experience with SAP or WMS or similar systems.
• Strong multitasking in fast-paced environment.
• Analytical and problem-solving with continuous improvement mindset.
• Excellent communication and stakeholder management.
• Experience supporting ANZ operations is advantageous.
• Knowledge of import/export processes and trade compliance is advantageous.

Responsibilities

• Manage and execute service, sales, and program orders across Australia and New Zealand.
• Coordinate with freight forwarders, shipping partners, and 3PL warehouses.
• Oversee domestic and international shipments, including ocean freight.
• Monitor fulfillment activities and resolve delays, inventory issues, and escalations.
• Collaborate with Service, Commercial, Program Management, and Supply Chain teams.
• Drive logistics cost optimization and process improvements.
• Analyze performance metrics to identify optimization opportunities.
• Ensure compliance with policies, trade requirements, and regulations.
• Act as a key contact for fulfillment with stakeholders.
• Support a fast-paced, evolving business with a customer-focused approach.

Skills

Analytical skills

Communication

Stakeholder management

Problem solving

Teamwork

Education

Bachelor's Degree in Supply Chain, Logistics, Business

Tools

SAP

WMS

Job description

Smiths Detection, a global leader in security and detection solutions, is seeking an experienced Fulfillment Specialist to support Australia and New Zealand operations. This regional role focuses on end-to-end fulfillment, customer service excellence, and seamless coordination across the supply chain.

You will work with freight forwarders, 3PL warehouses, and internal teams to ensure on-time deliveries, cost-effective logistics, and continuous improvement across the ANZ network.