Logistics Allocator & Administrator

BioBlue Australia Pty Ltd; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

BioBlue Australia Pty Ltd is seeking a highly organised logistics professional to coordinate palletised and packaged freight across a national multi-carrier network from our Adelaide Head Office. You will manage allocations, dispatch, tracking, and customer communications, working with sales and accounts teams to ensure on-time delivery.

The role combines freight coordination with logistics administration, offering exposure to compliance documentation and daily operational support in a national

Qualifications

• Experience in freight coordination or logistics administration.
• Strong customer service and communication skills.
• Excellent organisational skills and ability to manage competing priorities.

Responsibilities

• Allocate and book palletised and packaged freight across the national multi-carrier network.
• Coordinate collections and dispatch requirements across sites.
• Monitor consignments through to delivery and follow up delays and issues.
• Liaise with freight providers to resolve issues and ensure service timeframes are met.
• Maintain freight procurement, booking and dispatch records.
• Support Sales Administration and Accounts Receivable teams.
• Process customer orders accurately and provide delivery status updates.

Skills

Freight coordination

Customer service

Organisational skills

Attention to detail

Tools

Excel

Outlook

MYOB AccountRight

Job description

BioBlue – National AdBlue® Manufacturer & Distributor

BioBlue is an Australian-owned manufacturer and national distributor of AdBlue® Diesel Exhaust Fluid. We supply customers across Australia through our network of production facilities, bulk tanker deliveries and packaged distribution.

This is a varied role combining packaged freight coordination, customer service/support, and logistics compliance administration. You will take ownership of our palletised and packaged freight movements from allocation through to delivery while supporting the broader day-to-day operation of our logistics function.

About the Role

Packaged Freight Allocation & Management

Allocate and book palletised and packaged freight across our national multi-carrier freight network.

Coordinate collections and dispatch requirements across our sites.

Monitor consignments through to delivery and proactively follow up delays, missed deliveries and other exceptions.

Liaise with freight providers to resolve issues and ensure required service timeframes are met.

Maintain accurate freight procurement, booking and dispatch records.

Support our Sales Administration and Accounts Receivable Team.

Process and enter customer orders accurately and efficiently.

Respond to customer enquiries and provide delivery status updates and ETAs.

Liaise with customers, sales, production and logistics to coordinate orders through to successful delivery.

Proactively communicate and follow up where delivery issues or delays arise.

Logistics & Compliance Administration

Maintain logistics, dispatch, driver and fatigue-management documentation.

Check and audit driver work diaries and fatigue-management records for compliance.

Provide general administrative support to the Logistics Manager and logistics team.

About You

This role will suit someone who is highly organised, responsive and comfortable taking ownership of multiple tasks through to completion.

Ideally, you will have:

Previous experience in freight coordination, logistics administration, sales administration, order management or a similar role.

Experience working with courier, pallet or multi-carrier freight services.

Strong customer service and communication skills.

Excellent organisational skills and the ability to manage competing priorities.

A proactive approach to following up outstanding tasks and deliveries.

Strong attention to detail and accuracy in record keeping.

Confidence using Microsoft Excel, Outlook and business software systems.

Experience with transport compliance, driver fatigue management, MYOB AccountRight or freight management systems will be highly regarded.

Why Join BioBlue?

Join a growing Australian-owned national manufacturer.

Varied role across logistics, customer service and administration.

Work from our Adelaide Head Office as part of a collaborative national team.

Stable industry supporting essential transport infrastructure.

If you enjoy coordinating freight, solving delivery problems and making sure tasks are followed through to completion, we would love to hear from you.