Logistics Admin & Freight Support Specialist

Team Global Express Pty; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Upskilling and mentoring

Flexible work including work from home

Parental leave

Peer recognition awards

Job summary

Team Global Express Pty is hiring an Administration Assistant at our Portsmith (Cairns) depot, a permanent full-time role working Monday to Friday, 7:00am to 3:00pm. You will provide administrative support across pallet control, freight processing, customer service, revenue management and reporting.

You'll work closely with drivers, customers and the operations team to ensure freight movements, documents and customer requirements are handled accurately and efficiently.

Qualifications

• Experience in administration, customer service, transport, logistics or operations support.
• Accurate data entry and documentation across high-volume records.
• Intermediate Excel and multi-system proficiency.
• Strong organisation and ability to meet deadlines.
• Excellent communication and customer service skills.

Responsibilities

• Manage pallet control processes and reporting.
• Process revenue administration, invoicing and reconciliations.
• Prepare and finalise freight manifests on time.
• Reconcile driver paperwork and transport docs.
• Data entry and record maintenance across systems.
• Provide customer service by responding to enquiries.
• Support Operations Team with daily admin and processing.
• Maintain documentation accuracy and timely records.

Skills

Administration

Customer service

Data entry

Excel

Communication

Organizational skills

Tools

Microsoft Excel

Job description

Team Global Express Pty is hiring an Administration Assistant at our Portsmith (Cairns) depot, a permanent full-time role working Monday to Friday, 7:00am to 3:00pm. You will provide administrative support across pallet control, freight processing, customer service, revenue management and reporting.

You'll work closely with drivers, customers and the operations team to ensure freight movements, documents and customer requirements are handled accurately and efficiently.