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Townsville City Council is seeking a Permanent Full-Time Regulatory Officer to support regulatory activities across Townsville and Magnetic Island. The role combines field work, investigations, and customer interactions within the Regulatory Services Team, with travel to Magnetic Island during work hours arranged by Council.
You’ll handle animal management, public health and safety, local law investigations, and community engagement, contributing to Council’s mission of Growing Townsville.
Permanent Full Time (9 day fortnight, 36.25 hours/week)
LGO4 ($86,720 - $92,954 per annum + superannuation) based on skills, qualifications and experience
Townsville | Travel to Magnetic Island during work hours as operationally required
11:45pm, Sunday 15 November 2026.
This role is based in Townsville and forms part of Council's Regulatory Services Team. A key feature of the position is supporting regulatory activities on Magnetic Island, with travel to and from the island undertaken during work hours and arranged by Council.
You’ll work across a diverse range of compliance and community safety matters including:
No two days are the same, and you'll enjoy a combination of field work, investigations, customer interaction and problem solving.
While the role is based in Townsville a majority of your workload will be on Magnetic Island, it also forms part of the broader Regulatory Services team. From time to time, support will be required on the mainland, assisting with investigations and other regulatory activities to meet operational needs across the region.
You’ll be part of a collaborative team that supports Council’s purpose of Growing Townsville, delivering outcomes aligned with our Corporate Plan and community expectations.
You do not need to live on Magnetic Island to perform this role. Travel to and from the island is undertaken during work hours and supported by Council
Townsville City Council is looking for someone with a strong understanding of relevant legislation and local laws, who can confidently investigate and compile evidence for enforcement and prosecution. The ideal candidate works well independently, makes sound decisions, and is comfortable handling domesticated animals, including potentially aggressive dogs. They communicate clearly and professionally in both written and verbal forms, demonstrate effective conflict resolution and de‑escalation skills, and are capable of working outdoors. Flexibility to work after-hours and within a rostered schedule is also essential
Essential or obtainable:
Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.
We have a range of benefits that confirm this commitment:
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
Tiffany
***@townsville.qld.gov.au
(for position enquiries only)
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact**************@townsville.qld.gov.au or phone 07 4727 9*** for a confidential discussion.