Compliance Investigation Officer

Mareeba Shire Council; Mareeba Shire; On-site; AUD 87,000 - 100,000; Full time

Benefits offered by this job

Permanent, full-time position

LGOA Level 4/1 salary $87,027 per year

Mareeba Allowance $2,080 per year

12% employer superannuation

5 weeks annual leave with 17.5% leave}

19-day month work life balance

Fitness Passport and health discounts

Learning and development opportunities

Salary sacrificing options

Job summary

Mareeba Shire Council in Far North Queensland is seeking a Compliance Investigation Officer to enforce building and planning compliance and Local Laws. You will advise customers, engage with stakeholders and coordinate with Trade Waste and Animal Management programs.

The role requires after-hours on-call participation, physical field work in a hot, humid climate, and a strong focus on customer service and accurate regulatory work. Queensland C class license and relevant experience are essential.

Qualifications

• Ability to interpret and apply local laws and regulations across all work areas.
• Experience educating customers on new legislation, requirements and processes.
• Strong knowledge of local government functions and regulatory Local Laws duties.
• Experience handling challenging interactions with diverse customers; conflict resolution skills.
• Hold a current Queensland C class driver’s licence.
• Minimum four years in a Local Laws role or similar.
• Desirable: Queensland Firearms Licence.
• Desirable: Working with Children Blue Card.

Responsibilities

• Implement building and planning compliance and Local Laws.
• Provide advisory services and engage with customers to ensure compliance.
• Assist with the annual Trade Waste inspection program and Animal Management program.
• Participate in an after-hours on-call roster and field work in hot, humid climates.

Skills

Self-management

Time management

Customer service

Conflict resolution

Education

Certificate IV in Local Government Investigations

Tools

Technology One

Property & Rating

ECM

Map Info

Microsoft Office

Job description

• Join a dedicated team committed to regulatory compliance
• Engage with the public and educate on local laws and regulations
• Work in a dynamic and physically active environment
• Conduct investigations and inspections to uphold public safety and amenity

• Join a dedicated team committed to regulatory compliance
• Engage with the public and educate on local laws and regulations
• Work in a dynamic and physically active environment
• Conduct investigations and inspections to uphold public safety and amenity

About Mareeba Shire Council

Located in beautiful Far North Queensland where the rainforest meets the Outback, the Mareeba Shire provides an idyllic, regional lifestyle with the convenience of being only an hour from an international airport, cafes, restaurants, theatres and tropical beaches in the regional city of Cairns.

Mareeba Shire Council is a high-performing, community-focussed organisation with over 200 dedicated staff. Our recent budget was praised in the media for its considered and sensible approach, demonstrating our commitment to financial responsibility and community investment. This is a unique opportunity to join a well-regarded council making a real impact across the region.

The role

The Compliance Investigation Officer implements building and planning compliance, Council’s Local Laws and Subordinate Local Laws. The position provides advisory services to ensure compliance with legislative requirements which involves communicating and engaging with customers and taking or recommending appropriate action on behalf of Council. Additionally, this position assists with the annual Trade Waste inspection program and Council’s Animal Management program.

The position is also required to participate in an after-hours on-call roster. The position requires physically demanding work to be undertaken in a hot and humid climate on a daily basis. It is the responsibility of the Compliance Investigations Officer to ensure they are physically fit and able to efficiently and consistently undertake these tasks.

What we are looking for

We are seeking a motivated and capable individual who is able to interpret legislative requirements and apply them effectively and efficiently across all aspects of their work. You will thrive in a team environment, have excellent accuracy, attention to detail, time management and communication skills and a strong focus on the provision of quality customer service. The successful applicant will:

• Have the ability to self-manage priorities, meet deadlines, operate remotely and independently out in the field and make complex decisions in relation to local laws and animal management matters
• Have demonstrated experience in educating and informing customers on new legislation, requirements and processes
• Possess advanced knowledge of local government functions, specifically the regulatory functions within the Local Laws team
• Be proficient in dealing with challenging interactions and conflict resolution with experience in dealing with customers from different backgrounds
• Hold a current Queensland C class driver’s licence
• Have a minimum of four (4) years experience in a Local Laws position or similar
• Have completed a Certificate IV in Local Government Investigations
• Have prior experience with corporate systems including Technology One, Property & Rating, ECM and Map Info and Microsoft Office
• A Queensland Firearms Licence(desirable)
• A current Queensland Working with Children Blue Card (desirable)

Please note, it is an occupational requirement of this position to be vaccinated for Hepatitis A and B, Tetanus and Q Fever. The successful applicant may be required to pass a Criminal History Check.

You will be an Australian or New Zealand citizen, Australian permanent resident or have unrestricted work rights in Australia. You must be able to provide evidence that you can legally work in Australia upon request. Mareeba Shire Council does not offer employer visa sponsorship.

What we can offer you

• Permanent, full-time position
• LGOA Level 4/1 - $87,027 per annum
• Mareeba Allowance of $2,080 per annum
• 12% employer superannuation contributions
• 5 weeks annual leave with 17.5% leave loading
• Work life balance - 19-day month
• Lifestyle benefits such as access to Fitness Passport, discounted health insurance, gift cards and corporate banking
• Learning and development opportunities
• Salary sacrificing options

For further information

Please refer to the Position Description, or contactBrian Millard, Coordinator Planning & Building, on 1300 308 ***(during business hours only).

Applications close Sunday, 1 November 2026

Mareeba Shire Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.