Local Government Business Support Specialist

Job Q; Logan City; Hybrid; AUD 41.000 - 58.000; Vollzeit

Benefits dieser Stelle

Superannuation

Zusammenfassung

Hays is partnering with a Local Government organisation in Logan to recruit a Business Support Officer for a temporary contract. You will provide efficient administrative and customer service support to a busy team, handling inquiries and maintaining records and documentation using corporate systems and databases.

You will log and monitor requests, advise staff, and keep procedures current while delivering services with accuracy and professionalism in a multi-disciplinary environment.

Qualifikationen

• Experience in business support, customer service or administrative roles in government or professional environments.
• Proficiency with databases and corporate IT systems; strong MS Office skills.

Aufgaben

• Log, monitor and update customer requests from various inboxes.
• Maintain up-to-date procedures, forms and documentation related to service delivery.
• Provide friendly, accurate advice and support to staff and customers.
• Ensure requests are entered into the IT system within performance time limits.
• Maintain registers for branch assets and facilitate reporting.

Kenntnisse

Customer service

Communication

Administration

Team collaboration

Tools

Pathway

Works Order System

GIS

DM

Microsoft Office

Jobbeschreibung

Hays is partnering with a Local Government organisation in Logan to recruit a Business Support Officer for a temporary contract. You will provide efficient administrative and customer service support to a busy team, handling inquiries and maintaining records and documentation using corporate systems and databases.

You will log and monitor requests, advise staff, and keep procedures current while delivering services with accuracy and professionalism in a multi-disciplinary environment.