Load Coordinator

Sime Darby; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Training & career development

Work-life balance

Free on-site parking

Employee assistance program

Parental leave

Job summary

Hastings Deering (Australia) Ltd in Mackay is hiring Load Coordinators for a state-of-the-art Automation Parts Fulfilment Centre. This permanent Monday–Friday role focuses on consolidation, staging and dispatch of customer orders, with close cooperation across warehousing, transport and customer-facing teams.

You’ll drive efficient load planning, maintain accuracy in shipments and documentation, and support a fast-moving, safety-first operation in a modern facility.

Qualifications

• Previous experience in warehousing, freight coordination, dispatch or supply chain operations.
• Strong organisational skills under pressure.
• Ability to anticipate challenges and provide proactive solutions.
• Excellent accuracy in coordinating loads and documentation.
• Effective communication with internal teams and external partners.
• Collaborative team player with safety and operational excellence.
• Proficiency with warehouse management systems, transport management systems or ERP.
• Current forklift licence is highly desirable.

Responsibilities

• Coordinate outbound freight movements to consolidate, stage and dispatch orders.
• Optimise load planning to maximise transport efficiency.
• Liaise with warehouse teams, carriers and stakeholders for daily dispatch.
• Verify shipments, documentation and freight allocations prior to dispatch.
• Respond to changing customer requirements while maintaining service levels.
• Coordinate vehicle arrivals, departures and loading activities.
• Ensure loading and freight activities meet safety and transport requirements.
• Operate warehouse management and dispatch systems to monitor workflow.
• Identify and resolve freight, scheduling or dispatch issues proactively.

Job description

Company :

Hastings Deering (Australia) Ltd

Kickstart your career or take the next step with Hastings Deering – where our people build something BIGGER.

We’re seeking experienced and highly organised Load Coordinators to join our new state-of-the-art Automation Parts Fulfilment Centre in Mackay. As a Load Coordinator, you will play a critical role in ensuring the safe, efficient and accurate consolidation, staging and dispatch of customer orders. Working closely with warehouse, transport and customer-facing teams, you will coordinate daily outbound freight activities, optimize load planning and help deliver an exceptional customer experience.

This is an exciting opportunity to be part of a modern, automated operation that is setting a new standard for parts fulfilment across the Hastings Deering network, while enjoying the benefits of a permanent Monday to Friday roster that supports a healthy work-life balance.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

When you join our team at Hastings Deering, you’ll benefit from:

• Competitive Salary & Security – A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
• Training & Career Development – Opportunities for training, mentorship, and career development specific to your role.
• Flexibility & Work-Life Balance – We prioritize your well-being with flexible working hours, ensuring you can maintain a healthy balance between your personal and professional life.
• Stable & Long-Term Career – Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Innovation & Improvement – We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
• Global Opportunities – Access to growth opportunities at a regional, national, and international level through our global Sime network.
• Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Parental Leave – Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits – Salary continuance insurance.
• On-Site Perks – Free on-site parking.

What you’ll be doing:

As a Load Coordinator at Hastings Deering, you will:

• Coordinate outbound freight movements – ensure customer orders are consolidated, staged and dispatched accurately and on time.
• Optimise load planning – maximise transport efficiency through effective load building and freight coordination.
• Keep operations moving – liaise with warehouse teams, carriers and stakeholders to manage daily dispatch requirements.
• Maintain inventory accuracy – verify shipments, documentation and freight allocations prior to dispatch.
• Monitor operational priorities – respond to changing customer requirements while maintaining service and delivery commitments.
• Support transport partners – coordinate vehicle arrivals, departures and loading activities to ensure efficient turnaround times.
• Drive safety and compliance – ensure all loading and freight activities are completed in accordance with safety, site and transport requirements.
• Use technology effectively – operate warehouse management and dispatch systems to monitor workflow and performance.
• Solve problems proactively – identify and resolve freight, scheduling or dispatch issues before they impact customers.

What you’ll need:

A successful teammate will have experience in:

• Bring logistics experience – previous experience in warehousing, freight coordination, dispatch, transport or supply chain operations is highly regarded.
• Stay organised under pressure – effectively manage competing priorities in a fast-paced operational environment.
• Think ahead – anticipate challenges and proactively identify solutions to keep freight moving.
• Focus on accuracy – demonstrate strong attention to detail when coordinating loads, documentation and customer orders.
• Communicate effectively – build strong working relationships with internal teams, transport providers and stakeholders.
• Work collaboratively – contribute positively to team performance while taking ownership of your responsibilities.
• Put safety first – maintain a strong commitment to workplace safety and operational excellence.
• Systems capability – confident with computing, including using warehouse management systems (WMS), transport management systems (TMS) or ERP platforms.
• Hold relevant licences and certifications – a current forklift licence is highly desirable, with additional industry licences and tickets viewed favourably.

Interested? Here’s What’s Next:

If you’re interested in growing your career with a large OEM, we’d love to hear from you!

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.