Load Coordinator

Hastings Deering (Australia) Ltd; Mackay Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary & benefits

Training & career development

Flexibility & work-life balance

Stable & long-term career

Innovation & improvement

Global opportunities

Health & wellbeing support

Parental leave

Insurance benefits

On-site parking

Job summary

Hastings Deering (Australia) Ltd is seeking experienced Load Coordinators for our new Automation Parts Fulfilment Centre in Mackay. You will oversee consolidation, staging and outbound dispatch of customer orders, coordinating with warehouse, transport and customer-facing teams to optimise load planning and ensure a high-quality customer experience.

Join a state-of-the-art operation on a permanent Monday–Friday roster, dedicated to safety, accuracy and continuous improvement as we set new

Qualifications

• Experience in warehousing, freight coordination, dispatch or supply chain operations.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive problem solving to keep freight moving.
• Strong attention to detail in loads, documentation and orders.
• Effective communication with internal teams, carriers and stakeholders.

Responsibilities

• Coordinate outbound freight movements, ensuring consolidation, staging and dispatch are accurate and on time.
• Optimise load planning to maximise transport efficiency.
• Liaise with warehouse teams, carriers and stakeholders for daily dispatch requirements.
• Maintain inventory accuracy by verifying shipments, documentation and freight allocations.
• Monitor priorities and adapt to changing customer requirements while maintaining service commitments.
• Support transport partners by coordinating vehicle movements to ensure efficient turnarounds.
• Contribute to safe and compliant loading and dispatch activities.
• Operate warehouse management and dispatch systems to monitor workflow.
• Identify and resolve freight, scheduling or dispatch issues proactively.

Skills

Logistics coordination

Attention to detail

Communication

Safety focus

Team collaboration

Tools

WMS

TMS

ERP systems

Job description

Company : Hastings Deering (Australia) Ltd Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER.

We're seeking experienced and highly organised Load Coordinators to join our new state-of-the-art Automation Parts Fulfilment Centre in Mackay. As a Load Coordinator, you will play a critical role in ensuring the safe, efficient and accurate consolidation, staging and dispatch of customer orders. Working closely with warehouse, transport and customer-facing teams, you will coordinate daily outbound freight activities, optimise load planning and help deliver an exceptional customer experience. This is an exciting opportunity to be part of a modern, automated operation that is setting a new standard for parts fulfilment across the Hastings Deering network, while enjoying the benefits of a permanent Monday to Friday roster that supports a healthy work-life balance.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

Benefits

• Competitive Salary & Security - A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
• Training & Career Development - Opportunities for training, mentorship, and career development specific to your role.
• Flexibility & Work-Life Balance - We prioritize your well-being with flexible working hours, ensuring you can maintain a healthy balance between your personal and professional life.
• Stable & Long-Term Career - Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Innovation & Improvement - We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
• Global Opportunities - Access to growth opportunities at a regional, national, and international level through our global Sime network.
• Health & Wellbeing Support - Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Parental Leave - Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits - Salary continuance insurance.
• On-Site Perks - Free on-site parking.

What you'll be doing:

• Coordinate outbound freight movements - ensure customer orders are consolidated, staged and dispatched accurately and on time.
• Optimise load planning - maximise transport efficiency through effective load building and freight coordination.
• Keep operations moving - liaise with warehouse teams, carriers and stakeholders to manage daily dispatch requirements.
• Maintain inventory accuracy - verify shipments, documentation and freight allocations prior to dispatch.
• Monitor operational priorities - respond to changing customer requirements while maintaining service and delivery commitments.
• Support transport partners - coordinate vehicle arrivals, departures and loading activities to ensure efficient turnaround times.
• Drive safety and compliance - ensure all loading and freight activities are completed in accordance with safety, site and transport requirements.
• Use technology effectively - operate warehouse management and dispatch systems to monitor workflow and performance.
• Solve problems proactively - identify and resolve freight, scheduling or dispatch issues before they impact customers.

What you'll need:

• Bring logistics experience - previous experience in warehousing, freight coordination, dispatch, transport or supply chain operations is highly regarded.
• Stay organised under pressure - effectively manage competing priorities in a fast-paced operational environment.
• Think ahead - anticipate challenges and proactively identify solutions to keep freight moving.
• Focus on accuracy - demonstrate strong attention to detail when coordinating loads, documentation and customer orders.
• Communicate effectively - build strong working relationships with internal teams, transport providers and stakeholders.
• Work collaboratively - contribute positively to team performance while taking ownership of your responsibilities.
• Put safety first - maintain a strong commitment to workplace safety and operational excellence.
• Systems capability - confident with computing, including using warehouse management systems (WMS), transport management systems (TMS) or ERP platforms.
• Hold relevant licences and certifications - a current forklift licence is highly desirable, with additional industry licences and tickets viewed favourably.