Live-In Hotel Manager – Gosford, Guest Experience Lead

Accorcorpo; Gosford; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Job summary

Accor Gosford is seeking a Hotel Manager to lead all operations at ibis budget Gosford, driving guest satisfaction, commercial performance, and daily management. Reporting to the Vice President of Operations NSW & ACT, you will collaborate with the regional Accor team to meet strategic objectives.

This live-in leadership role includes on-site accommodation in a self-contained one-bedroom apartment, a Tue-Sat schedule with occasional overnight stays, and a focus on team development, service

Qualifications

• Experience leading hotel operations and teams at a front-line to senior level.
• Proven ability to drive guest satisfaction and financial performance.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Lead the overall management and strategic direction of ibis budget Gosford, ensuring guest experiences, operational excellence, and strong commercial performance.
• Build and maintain relationships with hotel owners, guests, suppliers, local businesses, and the Accor network.
• Drive profitability through revenue opportunities, cost control, and pricing/yield strategies.
• Review operational and financial performance to improve productivity, service quality, and market competitiveness.
• Develop, inspire, and lead a high-performing team with a culture of accountability and service excellence.

Skills

Leadership

Guest service

Strategic planning

Team development

Communication

Education

Hospitality management degree

Tools

PMS (Opera)

Yield management systems

Job description

Accor Gosford is seeking a Hotel Manager to lead all operations at ibis budget Gosford, driving guest satisfaction, commercial performance, and daily management. Reporting to the Vice President of Operations NSW & ACT, you will collaborate with the regional Accor team to meet strategic objectives.

This live-in leadership role includes on-site accommodation in a self-contained one-bedroom apartment, a Tue-Sat schedule with occasional overnight stays, and a focus on team development, service