Litigation Support Analyst

TransPerfect; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

TransPerfect is seeking a Litigation Support Analyst to join our legal technology team, helping manage and coordinate eDiscovery projects for law firms and Fortune 500 clients. You’ll work with Relativity and LAW to host, process, and produce ESI, ensuring accuracy and timely delivery.

The role emphasises analytical thinking, strong communication, and time management, with no strict law background required. A technical mindset and comfort with data-driven tasks are essential.

Qualifications

• Bachelor’s degree in a related field (CS/IT) or equivalent.
• Strong communication and organizational skills.
• Ability to translate technical concepts for non-technical audiences.

Responsibilities

• Coordinate and complete eDiscovery projects with Project Management Teams.
• Troubleshoot technical issues for clients and internal teams.
• Assist with hosting and managing Relativity & LAW workflows.
• Support document productions and load file creation.
• Ensure deadlines are met across multiple projects.

Skills

Analytical mindset

Communication skills

Time management

Ability to convey technical processes

Work under pressure

Overtime availability

Education

Bachelor’s Degree in related field

Tools

Relativity

LAW

IPRO

Concordance

Summation

SQL

Visual Basic

Job description

TransPerfect is looking for a Litigation Support Analyst to join our legal technology team to help manage and coordinate the completion of eDiscovery projects. eDiscovery is a relatively new industry in the legal space, but one that’s growing as fast as the data-driven world we live in. But don't worry! We don't require you to have a law background. What we are looking for is someone with an analytical mindset, who has great communication and time management skills, as well as an interest in data and technology.

A bit more about eDiscovery and our team

Corporate litigation & investigations often involve tens of millions of documents and emails. TransPerfect's eDiscovery team feeds these enormous volumes of data through a series of sophisticated software which culls them down into a manageable size for legal teams to review. The job really is getting in sync with all the specific and messy ways humans communicate online and then leveraging technology to uncover the needles in the haystack that support or defend a legal claim. The work is both really varied and interesting. One day you might be working on a Ukrainian Bribery matter and pharma patent claim; the next day an airline bankruptcy; the following a celebrity defamation lawsuit against a newspaper. The job requires considerable mental prowess and, in the interest of full disclosure, sometimes involves hours that mirror a lawyer's. But if you are a problem-solver oriented individual – this industry is a fantastic place to be.

Summary

The eDiscovery Litigation Support Analyst is responsible for completing and coordinating the completion of E-Discovery projects. Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.

Position responsibilities

• Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.
• Troubleshoot any tech-related issues; both internally and externally.
• Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.
• Handle multiple projects and jobs to ensure deadlines are met.
• Ensure smooth transition of work between day and evening shifts.
• Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
• Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.
• Perform other tech-based special projects or duties when required.
• Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR
• Create custom event handlers and Relativity Scripts to improve workflow

Required Skills

• Bachelor’s Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful.
• Knowledge of MS Office applications required.
• Ability to convey technical processes and terminology into easy to understand language.
• Strong organizational and customer service skills.
• Strong written and oral communication skills.
• Available to work overtime, including evenings and weekends as needed.
• Available by phone or email when out of the office as needed.
• Ability to work well under pressure and meet tight deadlines.
• Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.

Preferred Skills

• Experience in litigation technology/vendor side preferred.
• Knowledge of SQL and/or Visual Basic.
• Experience with LAW PreDiscovery or IPRO is a major plus.
• Experience with Concordance and Summation is a plus.
• Experience administrating Relativity.

Why Work at TransPerfect Legal?

• Entrepreneurial culture
• Fantastic growth potential
• Complete training
• Great team
• An overwhelming preference for promoting internally

TransPerfect provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.