liquor store manager

Chambers Cellars; North Sydney Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Staff discounts

Flexible working arrangements

Positive team culture

Job summary

Chambers Cellars in North Sydney is seeking an experienced Liquor Store Manager to lead our store operations on a full-time basis. You will oversee staff, inventory control, customer service excellence and sales performance to deliver an exceptional shopping experience.

The role requires proven retail management, strong leadership, and knowledge of wines and spirits. You will ensure compliance with liquor licensing laws and strive for profitability through effective team management and

Qualifications

• Proven experience in a Store Manager or equivalent retail leadership role.
• Strong leadership and people management skills.
• Track record of achieving sales targets and profitability.

Responsibilities

• Manage day-to-day store operations and ensure smooth retail function.
• Lead, train and develop a high-performing team.
• Control stock levels and manage inventory to maximise availability and minimise waste.
• Implement visual merchandising to maintain an attractive store environment.
• Achieve sales targets and KPIs through effective customer engagement.

Skills

Store management

Leadership

Customer service

Sales targets

Inventory control

Staff training

POS systems

Merchandising

Education

Retail qualifications or certifications

Tools

Retail management software

Inventory software

Job description

Chambers Cellars is a leading retailer in the wines, spirits and liquor, dedicated to providing customers with exceptional products and knowledgeable service. We pride ourselves on our curated selection, expert staff and commitment to delivering an outstanding shopping experience. With a passion for quality and customer satisfaction at our core, Chambers Cellars has established itself as a trusted destination for discerning customers seeking premium beverages.

About the role

We are seeking an experienced Liquor Store Manager to lead our store operations in North Sydney on a full-time basis. This is a position responsible for the overall management, performance and profitability of the store. As Store Manager, you will oversee all aspects of store operations, from staff management and inventory control to customer service excellence and sales performance. This role is pivotal in ensuring the store delivers on our brand promise and achieves its business objectives.

Key responsibilities

• Manage all day-to-day store operations, ensuring smooth and efficient functioning of the liquor retail environment
• Lead, train, motivate and develop a high-performing team of staff members
• Monitor and control stock levels, placing orders and managing inventory to minimise waste and maximise availability
• Implement visual merchandising strategies and maintain an attractive, well-organised store environment
• Achieve and exceed sales targets and key performance indicators through effective sales strategies and customer engagement. The amount is paid bi-annually after the completion of Q2 and Q4 of the financial calendar year.
• Ensure compliance with all relevant liquor licensing laws, regulations and company policies
• Manage the store budget, control costs and maximise profitability
• Deliver exceptional customer service and resolve customer queries and complaints professionally
• Liaise with head office regarding store performance, market trends and business opportunities
• Maintain health, safety and security standards within the store

What we're looking for

• Proven experience as a Store Manager or in a similar retail management position, preferably in the liquor, beverage or hospitality sector
• Strong leadership and people management skills with the ability to inspire and motivate teams
• Demonstrated track record of achieving and exceeding sales targets and profitability goals
• Comprehensive knowledge of liquor products, including wines, spirits and other beverages
• Thorough understanding of liquor licensing laws and responsible service of alcohol practices
• Excellent customer service skills and ability to build strong customer relationships
• Proficiency in retail management systems and point-of-sale technology
• Strong organisational and time management abilities with attention to detail
• Ability to work flexibly, including weekends and public holidays as required by retail operations
• Current or willingness to obtain relevant retail qualifications or certifications
• Excellent communication skills, both verbal and written

What we offer

• Competitive salary package with experience.
• Supportive work environment where your contributions are valued and recognised with KPI's.
• Staff discounts on our premium product range.
• Flexible working arrangements where possible.
• Positive team culture that encourages collaboration and excellence.

We are an equal opportunities employer and welcome applications from all qualified candidates.