Linux/Unix Infrastructure Lead - Sydney (Hybrid)

Infosys BPM Philippines; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Benefits offered by this job

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements

Health Insurance Discount and Well‑be​

Gym Memberships

Job summary

Infosys in Sydney, Australia, seeks an Infrastructure – Linux/Unix professional to lead 24x7 Linux/Unix server operations for a Sydney-based customer environment. You will own RHEL/Linux activities, patching, monitoring and lifecycle management across physical, virtual, and cloud workloads.

The role requires strong incident management, automation mindset and collaboration with cross-functional teams. Hybrid working arrangement and ITIL experience are valued in this position.

Qualifications

• Experience in running operations with ITIL processes / ITIL certification preferred.
• Excellent analytical and troubleshooting skills with strong ownership during P1/P2 incidents.
• Strong verbal and written communication; able to interact with customer, tower leads and offshore teams.
• Ability to identify service improvements, automation opportunities, incident reduction and knowledge reuse.

Responsibilities

• Lead Linux/Unix server operations for Sydney-based customer environment, including build, run, patching, monitoring and lifecycle management.
• Own RHEL/Linux and Unix operational activities including user/group management, filesystem/LVM, services, package management, kernel/OS patching and performance tuning.
• Coordinate server support across physical, virtual and cloud-hosted workloads aligned to Windows/Linux/Unix, VMware/ESX, AWS, Azure, GCP and OCI scope.
• Oversee 24x7 monitoring, incident, change, problem, service request, asset/configuration and availability management activities.
• Drive patch planning, pre/post validation, vulnerability remediation support, rollback planning and operational risk tracking.
• Support critical incidents, RCA, permanent corrective actions and major change implementation during business-critical windows.
• Coordinate with storage, backup, database, network, security and application teams for end-to-end issue resolution and service continuity.
• Maintain ServiceNow/CMDB accuracy, server inventory, SOPs, runbooks, knowledge articles and transition documentation.
• Prepare shift rosters, ensure smooth 24x7 coverage and drive governance forums with customer and internal stakeholders.
• Train L1/L2/L3 colleagues on Linux/Unix operational procedures, automation scripts, monitoring actions and customer‑specific runbooks.
• Support RFP/solution estimate inputs for Linux/Unix run services, transition and transformation scope.
• Drive automation for health checks, patch reporting, log collection, standard service requests and self‑healing opportunities using Ansible/Jenkins/GitHub or equivalent tools.

Skills

Linux/Unix

RHEL

Shell scripting

Cloud platforms

Automation

Incident management

Tools

Ansible

Jenkins

GitHub

VMware ESX

ServiceNow CMDB

Nagios

Splunk

Job description

Infosys in Sydney, Australia, seeks an Infrastructure – Linux/Unix professional to lead 24x7 Linux/Unix server operations for a Sydney-based customer environment. You will own RHEL/Linux activities, patching, monitoring and lifecycle management across physical, virtual, and cloud workloads.

The role requires strong incident management, automation mindset and collaboration with cross-functional teams. Hybrid working arrangement and ITIL experience are valued in this position.