Licensing Officer: Labour Hire Compliance & Impact

Labour Hire Authority; Bendigo; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

Labour Hire Authority is seeking a Licensing Officer to contribute to the operation of the licensing team in Victoria. The role involves reviewing licensing applications, renewals and related transactions, and providing guidance on the licensing scheme to applicants and other stakeholders.

Officers work within a framework of compliance with labour hire, taxation, safety and other laws, supported by induction, learning and coaching.

Qualifications

• Proven experience delivering high-quality customer service in a regulatory environment.
• Strong interpersonal and negotiation abilities with stakeholders.
• Ability to analyse information and make clear recommendations to a decision-maker.
• Capability to manage multiple priorities in a fast-paced team.
• Interest in improving employment conditions for vulnerable workers.

Responsibilities

• Review and assess information in licensing applications, renewals and related transactions.
• Provide information about the licensing scheme to applicants and others.
• Make recommendations to the delegate on licence outcomes including approvals and renewals.
• Support with induction and coaching for licensing staff and participate in training.

Skills

Customer service

Interpersonal skills

Negotiation

Problem-solving

Teamwork

Policy understanding

Job description

Labour Hire Authority is seeking a Licensing Officer to contribute to the operation of the licensing team in Victoria. The role involves reviewing licensing applications, renewals and related transactions, and providing guidance on the licensing scheme to applicants and other stakeholders.

Officers work within a framework of compliance with labour hire, taxation, safety and other laws, supported by induction, learning and coaching.