Library Trainee

Central Highlands Regional Council; Emerald; On-site; AUD 36,000 - 48,000; Full time

Benefits offered by this job

Five weeks annual leave with 17.5% pay

Fortnightly RDOs

Full uniform allocation

Payroll deductions and salary-sacrific

Wages paid fortnightly

Employee Assistance Program

Fitness Passport

Job summary

Central Highlands Regional Council is offering a full-time, 18-month trainee position in Emerald to support the Libraries team. You will gain hands-on experience while pursuing a Certificate III in Library and Information Services, learning about library systems and community programs.

Ideal candidates are 17+ years old, reliable, and enthusiastic about customer service and teamwork. A Queensland C Class Provisional Driver’s Licence is required where applicable.

Qualifications

• Be at least 17 years of age and not currently at school.
• Willingness to undertake a Certificate III in Library and Information Services.
• Current Queensland C Class Provisional Driver’s Licence
• Meet citizen, residency, and visa requirements for Australia.

Responsibilities

• Provide customer service at library service points (enquiries, memberships, borrowing).
• Maintain library collections through shelving and shelf-tidying.
• Assist with processing, preparation, and cataloguing of materials under supervision.
• Create and maintain displays and promotional materials.
• Support delivery of library programs and community events.
• Assist with early literacy and family engagement initiatives.
• Support outreach and build connections with schools and community groups.
• Develop skills in library systems, digital resources, and collection management.

Skills

Positive attitude

Teamwork

Basic computer literacy

Customer service

Communication

Organisational skills

Interest in libraries

Certificate III commitment

Education

Certificate III in Library and Information Services (pursuing)

Job description

Central Highlands Regional Council - Emerald QLD

Work Type:

Maximum Term Full Time - 18 Months

Directorate:

Communities

Award & Salary:

In accordance with relevant industrial agreements, including the applicable Award, Order or Certified Agreement

Central Highlands Regional Council (CHRC) is seeking a motivated, reliable, and eager-to-learn trainee to join our Libraries team. This is an exciting opportunity to gain full-time, paid work while working towards a Certificate III in Library and Information Services.

As a trainee, you'll gain hands-on experience across a range of library services while supporting our Libraries' team in delivering customer-focused services, programs, and community initiatives. This hands-on experience, combined with formal training, will provide you with valuable skills and knowledge to build a rewarding career in library and information services.

What you’ll bring

A positive attitude and a genuine desire to learn

A reliable approach to teamwork, with a focus on safety and following instructions

Basic computer literacy to support training and on-the-job tasks

A passion for customer service and helping people

Sound written and verbal communication skills

Good organisational skills and attention to detail

An interest in libraries, literacy, community engagement, and lifelong learning

Commitment to completing a Certificate III in Library and Information Services

A current Queensland C Class Provisional Driver’s Licence

What you’ll be doing

Providing customer service at library service points, including assisting with enquiries, memberships, borrowing and returning items, and using library technology

Maintaining library collections through shelving, shelf-tidying, and ensuring materials are presented in an accessible and appealing manner

Assisting with the processing, preparation, and cataloguing of library materials under supervision

Creating and maintaining displays and promotional materials to showcase collections, programs, and events

Supporting the delivery of library programs and activities, including school holiday activities and community events

Assisting with early literacy and family engagement initiatives, such as First 5 Forever sessions

Supporting outreach activities and building connections with schools, community groups, and other stakeholders

Developing skills in library systems, digital resources, collection management, and contemporary library practices

Why work with CHRC?

At CHRC, we're committed to creating opportunities for the next generation of skilled workers. As the winner of the 2022 and 2024 Regional Queensland Training Awards - Large Employer of the Year, as well as producing the 2022 Apprentice of the Year and 2023 Equity Student of the Year, we have a proven track record of supporting apprentices and trainees to achieve their career goals.

At CHRC, there's a rewarding path and an incredible future waiting for you. Through hands-on experience, structured training, and supportive mentoring, you'll have the opportunity to develop valuable skills, gain a nationally recognised qualification, and build a rewarding career close to home.

We also offer great benefits including:

Five weeks annual leave with 17.5% leave loading

Fortnightly RDO's

Full uniform allocation

Payroll deductions and salary sacrifice options

Wages paid fortnightly

Employee Assistance Program

Fitness Passport member benefits

To be eligible for this traineeship, you must:

Be at least 17 years of age and no longer at school

Meet citizen, residency, and visa requirements to undertake a traineeship

Not hold a qualification equal to or higher than the traineeship qualification in the same field

Where trainee positions are funded through government initiatives, they may be subject to additional eligibility requirements. We strongly encourage applications from the following groups:

Young people (aged 15-24 years, including those in and transitioned from out-of-home care)

Long-term unemployed job seekers

Mature-age job seekers (aged 45 years or older)

Aboriginal and Torres Strait Islander people

Migrants and refugees

People with disability

Displaced workers

Women re-entering the workforce

Veterans and ex-service personnel and their families

Pre-employment checks for this role include:

Right to Work in Australia

Medical Assessment

Reference Checks

Licence Checks (if applicable)

Funding Eligibility Checks

Whoever you are, there's a place for you here.