Library Team Leader | Customer-First & Flexible Hours

Frankston City Council; Frankston; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

Access to professional development

Purchased leave

Paid Parental leave

Paid Christmas Shut Down Leave

Free onsite parking

Employee assistance program

Salary sacrifice gym membership at PEN

Job summary

Frankston City Council seeks an experienced Team Leader Libraries to guide a branch team, enhance customer service and library operations on the Mornington Peninsula.

You will lead staff development, foster a customer-first culture and work with the Library Leadership Team to maintain day-to-day efficiency.

This temporary full-time role ends on 3 March 2027 and offers flexible hours and a range of benefits.

Qualifications

• Qualification enabling ALIA membership.
• Extensive customer service experience in a leadership position.
• Demonstrated knowledge of libraries and library systems.
• Experience leading and supporting a team.

Responsibilities

• Provide leadership within the branch team and develop staff skills.
• Foster a customer-first culture and drive continuous improvement.
• Support Library Leadership Team to ensure day-to-day branch operations.

Skills

Leadership

Customer service

Team development

Staff support

Education

ALIA membership eligibility

Tools

Library systems

Job description

Frankston City Council seeks an experienced Team Leader Libraries to guide a branch team, enhance customer service and library operations on the Mornington Peninsula.

You will lead staff development, foster a customer-first culture and work with the Library Leadership Team to maintain day-to-day efficiency.

This temporary full-time role ends on 3 March 2027 and offers flexible hours and a range of benefits.