Library and Visitor Experience Officer - Nundle (Part Time)

Tamworth Regional Council; Tamworth Regional Council; On-site; AUD 61,000 - 66,000; Part time

Job summary

Tamworth Regional Council is seeking a Library and Visitor Experience Officer – Nundle (Part Time). Based in Nundle, you will welcome customers, assist them to locate library material, provide basic reader’s advisory, help with technology, and support the local visitor economy through a welcoming, numbers-driven service approach.

You’ll need Certificate II in Information & Cultural Services (or equivalent) and a valid Drivers Licence, plus strong literacy, numeracy and digital skills to engage a

Qualifications

• Certificate II in Information & Cultural Services or similar or relevant equivalent library experience.
• Working knowledge of basic reader's advisory and information services would be beneficial.
• Strong literacy, numeracy and digital skills; comfortable using technology and social media.

Responsibilities

• Welcome customers and assist with locating library material and basic information services.
• Perform library circulation duties: issuing, returning, shelving and displays.
• Ensure library is tidy, collections are in order, and provide quality customer service to the public.
• Engage in community development and support the visitor economy.

Skills

Customer service

Digital skills

Communication

Social media

Education

Certificate II in Information & Cultural Services or similar

Tools

Drivers Licence

Job description

Library and Visitor Experience Officer - Nundle (Part Time)

Library and Visitor Experience Officer – Nundle (Part Time)

Location:Nundle

THE OPPORTUNITY

• Utilise your superb customer service and networking skills experience to really connect with all segments of your community
• Have lots of fun connecting with the wider team of TRC to help bring a dynamic and personalised service to the community
• Support the Nundle community through the Library and Customer Service Centre.

COULD THIS BE YOU?

We are seekingan approachable, friendly and confident team member who is comfortable interacting with people from all walks of life - from young children to older adults and everyone in between. You will be a self-starter with strong literacy, numeracy and digital skills, you’re comfortable using technology and social media and you love sharing your interest in reading. You will bring empathy, creativity and a problem-solving mindset to everything you do and are passionate about making your community a better, more connected place.

The Library and Customer Service Officer is responsible for:

• Welcome customers and provide them with assistance to locate library material, basic reader’s advisory service, basic information service and basic help with use of technology
• Perform library circulation duties i.e. issuing, returning, shelving and displaying books
• Ensure that library collections are in order and that the library is tidy and welcoming
• Provide quality Council Customer Service to all members of the public.
• Engage in cultural development at a local level, and support the visitor economy.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

• Certificate II in Information & Cultural Services or similar or relevant equivalent library experience
• Drivers Licence

INTERESTED? WE LOOK FORWARD TO MEETING YOU!

Salary range: Grade 8 - $44.20 - $47.83 per hour plus superannuation for a 20 hour fortnight. Salary may be negotiated based on skills, experience and your value to our organisation.

Roster:

Mondays and Tuesdays - 10.30am to 2.30pm

Alternating Saturdays - 10:30am to 2:30pm

Flexible working arrangements will be considered by mutual agreement and according to operational requirements.

Shortlisted applicants will be required to undertake a Pre-employment Medical Screening including Alcohol & Other Drugs Testing.

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• For your LIFESTYLE: More time in your day with flexibility for your passions, family or play! It's Worth It - Lifestyle
• For our COMMUNITY: Help create Tamworth tomorrow, leave your mark on our city. It's Worth It - Community
• For your CAREER: Boost your career, the sky is the limit. It's Worth It - Career
• For BELONGING: Join a family that values team spirit and genuinely cares about your wellbeing. It's Worth It - Belonging

Our values guide our culture, shape how we work, and define what we stand for as an organisation - watch now to discover if you're aligned with what drives us - Tamworth Regional Council - Our Values

A GREAT PLACE TO LIVE AND WORK!

Tamworth Regional Council proudly sits on Kamilaroi Country, the traditional lands of the Gomeroi people, with a large diverse workplace culture with over 650 employees who are proud to service our community.

The Tamworth region is home to over 60,000 people and is a thriving economic and cultural hub in the North West of NSW. Our recently adopted plan for the future of the region, ‘child related employment’ drives strategic vision for growth as a region, as we plan for how the city and the region will sustainably accommodate a population of 100,000 people.

Our people strive to build a great organisational culture fostering our shared values of Teamwork, Equity, Accountability, Customer Orientation and Health and Safety whilst embracing the drive for excellence, innovation and respect.

ABOUT OUR REGION

The Tamworth Regional is a fabulous place to call home boasting the vibrant regional city of Tamworth along with the towns of Manilla, Barraba, Nundle and Kootingal as well as 17 hamlets, villages and rural areas. Located just 4 hours’ drive (or a direct flight) to bustling Sydney and multiple coastal locations within 3-4 hours’ drive, Tamworth is a central hub and a place to enjoy all year round.

Tamworth offers an enviable lifestyle with all the conveniences and services you’d expect from a larger city, coupled with a relaxed pace of life with opportunities to enjoy all that nature has to offer, along with being a great place to raise children, make long term friends and create a professional career.

As the capital of the North West region, Tamworth is home major health and education centres, affordable housing options to suit all lifestyles, attractive employment and business opportunities with a robust and innovative local economy. In addition, the Tamworth region boasts a proud sporting culture with world class facilities and a supporting community of clubs.

Tamworth Regional Council is an Equal Employment Opportunity Employer committed to supporting a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Tamworth Regional Council is committed to promoting the care, protection and safeguarding of children. Applicants should be aware that where relevant, Council may carry out working with children, police records and referee checks to ensure that we are recruiting the right people.

This position has been identified as 'child related employment' under the Commission for Children and Young People Act 1998. Relevant Working With Children Checks and criminal record checks will be conducted to ensure the suitability of recommended applicants. It is an offence under the Commission for Children and Young People Act 1998 for a prohibited person to be employed in this position. A prohibited person is someone who has been convicted of a serious sex offence. Incumbents to this position will be required to make a disclosure as to whether they are or are not a prohibited person.