Community Library & Visitor Experience Lead

Careers at Council; Tamworth Regional Council; On-site; AUD 61,000 - 66,000; Part time

Benefits offered by this job

Flexible working arrangements

Job summary

Tamworth Regional Council seeks a Library and Visitor Experience Officer - Nundle (Part Time) to deliver friendly, accessible library services. You will help visitors locate resources, assist with technology and foster community connections in Nundle.

The role requires a strong service mindset, good literacy and numeracy, and comfort with digital tools. Part-time hours include specific shifts and flexible arrangements by mutual agreement.

Qualifications

• Excellent customer service skills and ability to connect with diverse community members.
• Basic reader’s advisory and information service capability.

Responsibilities

• Welcome customers and assist with locating library material, basic reader’s advisory, information service and use of technology.
• Issue, return, shelve and display library materials.
• Keep library collections in order and welcoming.
• Provide quality Council Customer Service to all members of the public.
• Engage in cultural development at a local level, and support the visitor economy.

Skills

Customer service

Networking

Digital literacy

Education

Certificate II in Information & Cultural Services or similar

Job description

Tamworth Regional Council seeks a Library and Visitor Experience Officer - Nundle (Part Time) to deliver friendly, accessible library services. You will help visitors locate resources, assist with technology and foster community connections in Nundle.

The role requires a strong service mindset, good literacy and numeracy, and comfort with digital tools. Part-time hours include specific shifts and flexible arrangements by mutual agreement.