Libraries Community Engagement & Experience Team Leader

Cairns Regional Council; Cairns Regional; On-site; AUD 102,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Fitness Passport

Annual leave

Personal leave

Parental leave

Learning and development

Salary sacrifice

Relocation assistance

Job summary

Cairns Regional Council is seeking a Libraries Community Engagement & Experience Team Leader to guide a dynamic team at Cairns City Library. You will design and deliver programs, events and outreach that enrich literacy, digital inclusion and social connection across the Cairns community.

You'll lead partnerships, manage budgets, and use community insights to plan inclusive experiences, while coaching staff and volunteers to achieve high performance and measurable community outcomes.

Qualifications

• Bachelor's Degree or Equivalent Level in leadership, communications, business, event management or demonstrated equivalent skills; or equivalent combination of relevant experience and training.
• Current C Class Drivers Licence.
• Current Blue Card (Working with Children Check) or ability to obtain.
• Proven people leadership experience, with the ability to coach, develop and inspire high-performing teams.
• Experience delivering community programs, events, outreach initiatives and strategic partnerships.
• Strong project and budget management skills, with the ability to manage competing priorities and deliver results.
• Ability to use data, insights and feedback to drive planning, innovation and continuous improvement.
• Excellent communication and stakeholder engagement skills, with the ability to build strong internal and external relationships.
• Sound judgement, problem-solving skills and a proactive approach to achieving community-focused outcomes.

Responsibilities

• Lead the development and delivery of inspiring programs, events, outreach initiatives and partnerships that enrich the lives of our community.
• Guide a dedicated team responsible for community engagement, First 5 Forever, youth programs, volunteers, events and partnerships.
• Use community insights to create inclusive and accessible experiences that foster literacy, lifelong learning, digital inclusion and social connection across Cairns.
• Foster collaboration, drive innovation and deliver measurable community outcomes.

Education

Bachelor's Degree

Tools

Driver's license

Blue Card

Budget management

Stakeholder engagement

Data-driven planning

Communication

Problem solving

Leadership

Partnership development

Job description

Libraries Community Engagement & Experience Team Leader

1d ago , from Australian Library and Information Association

Libraries Community Engagement & Experience Team Leader

Requisition Number: 1369

Salary Range: $102,167.42 - $110,382.66 per annum

Position Type: Full Time Permanent

Location: Cairns City Library

Application Close Date: Tuesday, 17 November 2026 at 11.30pm AEST

Are you a people-focused leader who loves creating meaningful community impact?

We’re seeking an innovative and people-focused Community Engagement & Experience Team Leader to join Cairns Libraries!

What You’ll Do:

In this influential leadership role, you will lead the development and delivery of inspiring programs, events, outreach initiatives and partnerships that enrich the lives of our community. You’ll guide a dedicated team responsible for community engagement, First 5 Forever, youth programs, volunteers, events and strategic partnerships, and use community insights to create inclusive and accessible experiences that foster literacy, lifelong learning, digital inclusion and social connection across Cairns.

If you're a collaborative leader who thrives on building relationships, driving innovation and creating meaningful community outcomes, this is your opportunity to make a lasting impact.

What We’re Looking For:

• Bachelor's Degree or Equivalent Level in leadership, communications, business, event management or demonstrated equivalent skills; or equivalent combination of relevant experience and training.
• Current ‘C’ Class Drivers Licence.
• Current Blue Card (Qld’s Working with Children Check) or ability to obtain - (No Card No Start).
• Proven people leadership experience, with the ability to coach, develop and inspire high-performing teams.
• Experience delivering community programs, events, outreach initiatives and strategic partnerships.
• Strong project and budget management skills, with the ability to manage competing priorities and deliver results.
• Ability to use data, insights and feedback to drive planning, innovation and continuous improvement.
• Excellent communication and stakeholder engagement skills, with the ability to build strong internal and external relationships.
• Sound judgement, problem-solving skills and a proactive approach to achieving community-focused outcomes.

Some benefits we offer:

• Achieve work / life balance with flexible working arrangements
• Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)
• Recharge with up to 5 weeks annual leave
• Up to 3 weeks personal leave
• Cherish family time with up to 14 weeks paid parental leave
• Grow personally and professionally with learning and development opportunities
• Salary sacrifice opportunities
• Relocation assistance may be available for preferred candidates.

We are committed to:

• Fostering a collaborative and inclusive work environment
• Embracing innovation and continuous improvement
• Cultivating a culture of professional growth and support

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

Phone: [phone]***

Email: ****@cairns.qld.gov.au

Website: Employment at Council | Cairns Regional Council