Liability Claims Specialist — Hybrid, Meaningful Impact

EML; Melbourne; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport program

RewardsHub discounts

Wellbeing program

Learning and development

EAP for employees

Company celebrations

Annual incentive scheme

Job summary

EML, Australia’s leading personal injury claims specialist, seeks a Liability Specialist in Melbourne on a full-time, maximum-term contract. You will evaluate liability on workers' compensation claims, adhere to statutory timelines, and coordinate with stakeholders to ensure timely, accurate determinations that support injured clients.

Ideal candidates bring experience in liability decisions, strong regulatory understanding, and resilience for sensitive cases.

Qualifications

• Experience assessing and determining liability in workers' compensation claims is highly regarded.
• Strong understanding of legislation, regulations and guidelines with ability to apply to complex claims.
• Ability to navigate complex conversations and explain decisions clearly.

Responsibilities

• Assess all liability aspects on allocated claims per legislation and guidelines.
• Meet required timeframes and keep stakeholders informed of progress.
• Proactively manage determinations for complex claims with clear documentation.
• Maintain accuracy of determination data in WorkSafe's and EML's systems.

Skills

Liability assessment

Claims handling

Stakeholder communication

Empathy and resilience

Regulatory knowledge

Education

Allied Health degree in OT/Physio/Rehab/Nursing/Psych/Social Work/ExSci

Mental Health First Aid certificate (advantage)

Job description

EML, Australia’s leading personal injury claims specialist, seeks a Liability Specialist in Melbourne on a full-time, maximum-term contract. You will evaluate liability on workers' compensation claims, adhere to statutory timelines, and coordinate with stakeholders to ensure timely, accurate determinations that support injured clients.

Ideal candidates bring experience in liability decisions, strong regulatory understanding, and resilience for sensitive cases.