Liability Claims Consultant — Hybrid, Growth Path

Crawford & Company; Brisbane; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Exposure to complex liability claims

Career progression

Training & support

Collaborative team

Job summary

Crawford TPA is seeking a Liability Claims Consultant to join a high-performing team across Australia. You will manage personal injury and property liability claims from lodgement to settlement, building relationships with clients and stakeholders while delivering outstanding outcomes.

This hybrid role offers exposure to complex liability claims, clear career progression, ongoing training, and a collaborative culture within a global organisation.

Qualifications

• Experience managing liability claims and familiarity with claims handling practices.
• Understanding of relevant legislation and policy requirements.
• Strong analytical, problem-solving and decision-making abilities.

Responsibilities

• Managing a portfolio of liability claims from lodgement through to settlement.
• Assessing coverage, liability and claim quantum in line with legislation and policy.
• Investigating and managing complex personal injury and property liability claims.
• Providing technical advice and recommendations to clients and stakeholders.
• Participating in client reviews and claims strategy discussions.
• Managing escalated claims matters and complaints where required.
• Building and maintaining strong relationships with clients, solicitors, brokers and providers.

Skills

Liability claims experience

Legislation knowledge

Analytical thinking

Problem solving

Autonomy

Education

Law / Business / Insurance qualification

Job description

Crawford TPA is seeking a Liability Claims Consultant to join a high-performing team across Australia. You will manage personal injury and property liability claims from lodgement to settlement, building relationships with clients and stakeholders while delivering outstanding outcomes.

This hybrid role offers exposure to complex liability claims, clear career progression, ongoing training, and a collaborative culture within a global organisation.