Liability Claims Consultant (Graduate Opportunity)

Crawford and Company; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangements

Full training provided

Ongoing mentoring and support from经验ed

Job summary

Crawford TPA is seeking a Liability Claims Consultant (Graduate Opportunity) to join a supportive, high‑performing team handling liability and property claims across Australia. This role is ideal for law graduates and final‑year students to apply research, analytical and critical‑thinking skills in a commercial environment.

You will learn how to investigate claims, assess liability, negotiate outcomes and make evidence‑based decisions while building a rewarding long‑term career with a global

Qualifications

• Law degree or Legal Studies qualification required or helpful.
• Strong analytical and critical-thinking skills.
• Excellent written and verbal communication abilities.
• Strong attention to detail and organisational skills.

Responsibilities

• Investigating claims and gathering relevant information
• Assessing liability and reviewing supporting evidence
• Managing claims from lodgement through to resolution
• Communicating with customers, insurers, brokers, solicitors and industry experts
• Negotiating outcomes and facilitating settlements
• Maintaining accurate claim records and documentation
• Learning how to make sound commercial and risk-based decisions

Skills

Customer service

Analytical thinking

Written and verbal communication

Attention to detail

Education

Law degree

Legal Studies qualification

Job description

Liability Claims Consultant (Graduate Opportunity)

Join Crawford TPA as a Claims Consultant and become part of a supportive, high-performing team managing liability and property claims across Australia.

This opportunity is ideal for law graduates and final-year students looking to apply their research, analytical and critical-thinking skills in a commercial environment. You will learn how to investigate claims, assess liability, negotiate outcomes and make evidence-based decisions while building a rewarding long-term career with a global leader in insurance and claims management.

What's In It For You?

• Full training provided with no prior insurance experience required
• Hybrid working arrangements for greater flexibility and work-life balance
• Ongoing mentoring and support from experienced claims professionals
• Exposure to liability, risk management, negotiation and commercial decision-making
• Stable, long-term career opportunities within a global organisation

Why Crawford?

For more than 80 years, Crawford has been helping people, businesses and communities recover from loss. As a global leader in claims management and outsourcing solutions, we provide meaningful work, ongoing development and opportunities to build rewarding long-term careers.

Crawford TPA is an AFS licensed, Lloyd's accredited Third Party Administrator delivering specialised claims management solutions across Australia and internationally. Our people benefit from the stability and resources of a global organisation while enjoying the support and culture of a close-knit local team.

What You Will Be Doing

• Investigating claims and gathering relevant information
• Assessing liability and reviewing supporting evidence
• Managing claims from lodgement through to resolution
• Communicating with customers, insurers, brokers, solicitors and industry experts
• Negotiating outcomes and facilitating settlements
• Maintaining accurate claim records and documentation
• Learning how to make sound commercial and risk-based decisions

Please Note: This is not a practising legal role. We actively encourage applications from law graduates because of the highly transferable skills developed through legal studies.

What We Are Looking For

• Previous customer service or administration experience
• Strong analytical and critical-thinking skills
• Excellent written and verbal communication abilities
• Strong attention to detail and organisational skills
• A Law degree, Legal Studies qualification or related tertiary education

Career Growth at Crawford

We are committed to helping our people build rewarding long-term careers. Depending on your interests and career goals, opportunities may include:

• Senior Claims Consultant pathways and technical specialist opportunities
• Leadership and people management development
• National and international career opportunities across Crawford's network