LEVEL 3 MSP ENGINEERS - Support, Admin, Project - Managed Services!

Saul Recruitment - MSP Recruiter looking for talent! $2000 Referrals - Syd, Melb, Bris, Adel, Perth!; Brisbane; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Collaborative culture and management style

Training and career development opportunities

Cutting-edge technology exposure

Job summary

Join a reputable and award-winning managed service provider in Brisbane as a Level 3 MSP Engineer. You will be part of a highly skilled team, handling senior support, systems administration, and project responsibilities. The role involves troubleshooting, client interactions, and maintaining quality documentation in a fast-paced environment with a strong emphasis on training, growth, and work culture.

Qualifications

• Prior MSP experience needed, including Windows, AD, O365.
• Favourable previous networking experience.
• Experience with ticketing and monitoring tools preferred.

Responsibilities

• Senior Support, Sys Admin & Project responsibilities for multiple managed service client environments.
• Perform troubleshooting tasks and problem diagnosis.
• Maintain accurate records and ensure documentation is up to date.

Skills

Troubleshooting

Interpersonal Skills

Communication Skills

Customer Service

Multitasking

Education

Tertiary IT qualifications or industry certifications

Job description

LEVEL 3 MSP ENGINEERS - Support, Admin, Project - Managed Services!

LEVEL 3 MSP ENGINEERS - Support, Admin, Project - Managed Services!

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Very reputable and award-winning multi-branch midsize MSP growing from strength to strength!Real Aussie success story!
• Senior Support, Sys Admin & Project!
• Work in an ever-growing, collaborative and highly-skilled team of engineers working on cutting-edge cloud tech!
• Very supportive management style and culture!
• Training, development and career progression!
• $100-110k Base + Super commensurate with skills and experience
• Brisbane!

Work for this superb award-winning Australian based MSP with a history of providing top quality Managed IT solutions to medium to large scale businesses and a mission to go above and beyond!

Be part of dynamic businesses that challenges the status quo and sets the benchmark for others to follow.

This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment.

You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond!

Key Responsibilities:

• Senior Support, Sys Admin & Project responsibilities for multiple managed service client environments!
• Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
• Periodic onsite visits to client sites
• Provide continual improvement recommendations
• Maintain accurate records and ensure documentation is up to date

Key Requirements:

• Prior MSP experience needed - Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking, Mac/JAMF (obviously don't need all - training provided!)
• Any networking experience favourable
• Experience working with ticketing and monitoring tools
• Must be available to go on-site and be "hands & feet" in Brisbane!
• Tertiary IT qualifications or industry certifications favourable but not essential
• Very strong interpersonal and communication skills - written and verbal
• A friendly, positive and customer-driven attitude
• Effectively multitask and manage competing priorities
• Team player - ready to contribute whatever it takes or play any role on a team to get the job done
• Enjoys a fast paced environment and is comfortable with change

What's in it for you?

• Work with a very reputable and ever-growing MSP!
• Collaborate and learn from some of the best techs in the business!
• Loads of training, certification and career development opportunities!
• Work with some of the most cutting-edge emerging technology!
• Open/Supportive/collaborative culture and management style!

A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!

*** REMEMBER! $2000 for successful referrals!! Who do you know?..Feel free to refer anyone looking..

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Saul Recruitment - MSP Recruiter looking for talent! $2000 Referrals - Syd, Melb, Bris, Adel, Perth! by 2x

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