Lending Area Manager

Westpac; Canberra; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Mortgage rates

Leave options

Learning & development

Volunteer initiatives

Job summary

Westpac is recruiting a senior lending leader to head a team of Mobile and Branch lenders across ACT. The role involves driving lending growth, coaching staff, and building referral networks to grow the lending pipeline.

Based in Sydney with 2-3 days travel to ACT, you will set direction and support day-to-day performance in a competitive lending environment. You will lead in a performance-driven culture, develop partnerships, and ensure superior customer outcomes while expanding lending

Qualifications

• Leadership experience in lending or sales teams.
• Proven ability to build and grow lending pipelines.
• Ability to coach and develop individuals to lift performance.
• Strong understanding of residential lending and customer needs.

Responsibilities

• Lead a team of lenders to deliver personalised lending solutions.
• Drive lending performance and business development in your region.
• Build and maintain referral partnerships to generate new business.
• Coach lenders to improve capability, consistency and results.
• Set a clear standard for customer experience and team performance.

Skills

Leadership

Lending sales

Coaching

Referral networks

Performance management

Tools

Residential lending knowledge

Job description

Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia's Big Bring your customer service and sales experience and build a long-lasting career in Banking and Finance!

You’ll lead a team of Mobile and Branch lenders across ACT, driving lending growth and supporting them to deliver outcomes for customers. Can be based in Sydney - will need to travel to ACT 2-3 days per week.

This is a hands-on leadership role in a competitive lending environment. You’ll set direction, support day-to-day performance, and build referral networks to grow your lending pipeline.

Your focus will be on:

• Leading a team of lenders to deliver personalised lending solutions
• Driving lending performance and business development activity across your region
• Building and maintaining referral partnerships to generate new business
• Coaching lenders to improve capability, consistency, and results
• Setting a clear standard for customer experience and team performance

You’ll work across the business to identify new opportunities and maintain a consistent approach to service and growth.

What do I need?

You’ll bring leadership experience in lending and be comfortable leading in a performance focused environment.

• Experience leading lenders or sales teams in home lending or banking
• Strong understanding of residential lending and customer needs
• Proven ability to build and grow lending pipelines through networks and referrals
• Ability to coach and develop individuals to lift performance
• Comfortable working in a target-driven environment and delivering outcomes

You’ll also be confident building relationships, identifying opportunities in your market, and supporting your team to perform.

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the community by getting involved in our many volunteering initiatives.

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, Sustainability and Flexibility' section.

Job Info

• Job Identification 71310
• Job Category Customer Sales & Support
• Posting Date 08/20/2026, 06:58 AM
• Job Schedule Full time
• Locations Canberra, ACT, Australia Sydney, NSW, Australia