Legal Admin Assistant & Paralegal Support

Shine Lawyers; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Shine Lawyers in Helensvale is seeking two Administration Assistant/Paralegal positions to support our legal team and help deliver meaningful outcomes for clients. This full-time role involves meeting and greeting clients, managing reception duties, and keeping meeting rooms and facilities tidy.

You will handle admin tasks for personal injury and abuse matters, build empathetic relationships, and ensure efficient document handling and communication with clients and staff.

Qualifications

• Previous administration/business support experience is ideal but not essential for success!
• Professional presentation and a client service focus.
• Accurate typing skills with intermediate Word & Excel skills.
• Keen eye for detail in your document management and collation skills.
• Strong written and verbal communication skills.
• You’ll be naturally empathetic and have a resolute passion for helping people, especially those that have undergone trauma.
• You’ll recognise and value the importance of your role in being the gateway to support our clients.

Responsibilities

• Supporting our legal team with administrative tasks across a variety of personal injury and abuse matters.
• Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members.
• Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.
• Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.
• Assisting with preparing matters for conference and hearing, including preparation of court and legal documents and general correspondence.
• Proactively providing chargeable and non-chargeable support to our legal team with general administrative duties, in order to obtain maximum compensation for clients, from file opening to closure.

Skills

Admin experience

Typing

Word & Excel

Attention to detail

Communication skills

Empathy

Client service focus

Team collaboration

Tools

Microsoft Office Suite

Job description

Shine Lawyers in Helensvale is seeking two Administration Assistant/Paralegal positions to support our legal team and help deliver meaningful outcomes for clients. This full-time role involves meeting and greeting clients, managing reception duties, and keeping meeting rooms and facilities tidy.

You will handle admin tasks for personal injury and abuse matters, build empathetic relationships, and ensure efficient document handling and communication with clients and staff.