Administration Assistant

Shine Lawyers; Adelaide; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

Shine Lawyers in Adelaide is seeking an Administration Assistant to join our Personal Injury and Abuse Law team on a permanent, full-time basis. You’ll work closely with our legal team to support day-to-day operations and deliver exceptional client service.

This role focuses on administrative tasks, filing, document handling, drafting court and legal documents, coordinating schedules, and maintaining accurate client records to help secure the best outcomes for our clients.

Qualifications

• Experience providing administration or business support.
• Customer service focus with professional presentation.
• Accurate typing skills with intermediate Word and Excel skills.
• Attention to detail in document management and collation.

Responsibilities

• Support the legal team with administrative tasks and system usage.
• Answer calls, respond to queries, and coordinate client communications.
• Assist with drafting and preparing court and legal documents and correspondence.
• Manage filing, archiving and general document handling to improve efficiency.
• Help coordinate appointments, conferences and mediations.

Skills

Administration support

Client service

Typing speed and accuracy

Word & Excel proficiency

Document management

Effective communication

Job description

The Opportunity

At Shine, we champion better justice for our clients. And as an Administration Assistant on a permanent, full-time basis in our Personal Injury and Abuse Law team based in Adelaide, that starts with you. You’ll work closely with our legal team to make a meaningful and long-lasting impact on our clients.

You’ll be part of a truly connected team of authentic people who are as passionate as you are. And you’ll be visible and valued for who you are and what you bring.

With empathy, adaptability and initiative, you will be a true champion of our clients by:

• Supporting our legal team with administrative tasks and optimising the use of internal systems to process information.
• Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members.
• Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.
• Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.
• Assisting with preparing matters for conference and hearing, including preparation of court and legal documents and general correspondence.
• Working with our solicitors to successfully support them with day-to-day operations of files and client management.
• Preparing matters for conference and hearing, including preparation of court and legal documents and general correspondence.
• Using your high attention to detail to assist in drafting documents, such as claim forms and schedule of damages.
• Supporting the coordination appointments, conferences and mediations.

What you’ll bring

• Previous administration/business support experience.
• Professional presentation and a client service focus.
• Accurate typing skills with intermediate Word & Excel skills.
• Keen eye for detail in your document management and collation skills.
• You’ll be a great communicator both verbally and in writing.
• You’ll be naturally empathetic and have a resolute passion for helping people.
• You’ll recognise and value the importance of your role in being the gateway to support our clients.
• The ability to work 38 hours per week, 8:15am - 5pm Monday to Friday.

Shine Lawyers: A place for you. It means more here.

At Shine, purpose really matters.

• It’s our clients, who summon the courage to stand up to injustice.
• It’s the communities we are part of and support every day.
• It’s our team, who champion what’s right and make this place what it is.

We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves.And together, we’ve created a place for you to thrive.

Here are some of the things we hope you’ll love about working with us:

• Connect and be you:Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
• Challenge and be challenged:We’re not here for "easy". We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
• Achieve and grow:Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond.

Excited to join us and stand up to injustice?

As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.

We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.