Learning & Development Advisor

JCDecaux North America; Sydney; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Additional week of annual leave (25+)

Hybrid working arrangements

Parental leave

Fertility leave

Bonus or OTE programs

Diversity, Equity, Inclusion & Belong

Job summary

JCDecaux North America is seeking a Learning and Development Advisor to help build organisational capability by designing, delivering and evaluating learning programs across the business.

You'll own the creation of e-learning content, manage the digital learning library, and coordinate L&D activities with strong stakeholder engagement. The role requires 2+ years in design, assessment and facilitation, with experience in LMS platforms and content authoring tools.

Qualifications

• 2+ years experience in design, assessment and facilitation of learning solutions including e-Learning design.
• Experience designing and facilitating learning solutions and programs.
• Proficient with LMS platforms and content authoring tools.
• Strong organisational and attention to detail.
• Solid MS Office skills (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Design companywide and function-specific learning programs (e-Learning, face-to-face).
• Own learning content to drive access to resources (digital library, articles, videos, guides).
• Design and manage e-learning content (Chameleon Creator).
• Monitor and evaluate program effectiveness and identify improvements.
• Coordinate internal and external learning activities and events.

Skills

L&D design

Facilitation

E-learning design

LMS platforms

Stakeholder management

MS Office

Tools

Chameleon Creator

CrossKnowledge

Job description

About the role:

As our Learning and Development Advisor you’ll support the Learning & Development function to build organisational capability, including developing employee and leader skills, knowledge and behaviours that will enable us to achieve our vision and strategic goals. It will see you playing a key role in assisting in the design, delivery and evaluation of learning programs, ensuring JCDecaux employees have access to relevant Learning and Development resources including targeted learning plans, and coordinating all L&D activities,.

A Day in the Life:

Whilst there’s no typical day in the dynamic world of media, you can expect your role to involve the following:

• Assist the Learning and Development Manager with the design of companywide and, where relevant, function specific JCDecaux learning and development programs (e-Learning, face-to-face programs and development resources)
• Take ownership of the skill build related to our Performance Management Processes and other specific core capability programs
• Own and manage learning content to drive access to learning resources eg curate content for our digital learning library, including articles, videos, development guides
• Design and manage e-learning content as required (Chameleon Creator)
• Proactively monitor the effectiveness of existing learning initiatives by managing and reviewing program evaluations. Identify opportunities for improvement
• Manage the internal marketing and communication of relevant L&D resources e.g available L&D programs, the L&D podcast, our Learning Hub including the digital learning library, development tools and guides, to ensure resources are known and accessible to employees
• Manage our L&D inventory, including L&D resources, external provider details and spreadsheets which track training activities and ongoing L&D spend vs. budget
• Provide first line support to employees regarding their learning and development needs and relevant solutions.
• Create, maintain and promote the annual calendar of face-to-face learning events
• Organise and provide logistics support for all internal and external learning and development activities, including course participant, vendor and venue management.

About You:

We are looking for someone with a minimum of 2 years experience in design, assessment and facilitation, including e-Learning design and creation. You’ll be a confident communicator with strong stakeholder management skills and high attention to detail. As well as:

• Experience working with LMS software (CrossKnowledge experience ideal but not essential) and learning content authoring tools (eg Chameleon Creator.)
• Experience in the design and facilitation of learning solutions
• Exceptional organisation and multitasking skills
• High attention to detail and accuracy in managing records
• Solid Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Confidence using LMS platforms and eLearning design software

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Our commitment to Diversity, Equity, Inclusion & Belonging:

We believe that diversity drives creativity, and we’re committed to building an inclusive workplace where individuals of all backgrounds, identities and experiences feel seen, supported and empowered. We know that the best ideas come from teams that reflect the world we live in, and we’re excited to see what your unique perspective can bring to ours

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.