Learning and Development Specialist

Anglicare Southern Queensland; City of Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible working environment

Salary packaging

Novated lease

Health insurance discounts

Employee wellbeing programs

Job summary

Anglicare Southern Queensland in Eight Mile Plains seeks an experienced Learning & Development Specialist for Children, Youth & Families. The role focuses on frontline training delivery across multiple Queensland locations, with up to 70% face-to-face sessions and regular travel.

The position is full-time (76 hours per fortnight) based in Eight Mile Plains and requires flexibility to operate across South East Queensland. A tertiary qualification in a related field is required.

Qualifications

• A relevant tertiary qualification (Degree in Behavioural or Human Services, Education, Training or related field).
• Certificate lV in Training and Assessment (TAE) is desirable.

Responsibilities

• Deliver and facilitate learning and development programs across Child, Youth and Families services.
• Facilitate high-quality face-to-face training, including induction and mandatory learning.
• Design and support blended learning approaches where appropriate.
• Ensure training supports legislative, funding and organisational requirements.
• Apply knowledge of child protection and trauma-informed practice to learning design and delivery.
• Partner with leaders to identify learning needs and align to priorities.
• Deliver the learning plan and training calendar across service locations.
• Conduct learning needs analyses and recommend targeted learning solutions.
• Evaluate training outcomes and identify opportunities for improvement.
• Monitor and report on learning participation, outcomes and compliance.

Skills

Training delivery

Curriculum design

Stakeholder engagement

Learning needs analysis

Travel readiness

Education

Bachelor/degree in relevant field

TAE Certificate IV in Training & Assessment

Job description

Anglicare Southern Queensland – Eight Mile Plains QLD

At Anglicare Southern Queensland, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services across a vast geographic footprint, and in many types of locations.

About the role

The overall purpose of the Learning & Development Specialist - Children, Youth & Families is to deliver frontline, practice-focused learning and development services that build workforce capability and support high‑quality outcomes for children, young people and families.

This role is predominantly training delivery focused, with a minimum of 70% of time spent delivering face-to-face training to CYF staff across multiple service locations. This role requires regular travel across South East Queensland and the ability to work flexibly in operational environments.

This is a Full Time Salaried position working 76 hours per fortnight based in our Eight Mile Plains office, with regular travel across all of the service locations in South East Queensland (including Gympie, Maroochydore, Nerang, Toowoomba and greater Brisbane areas).

Responsibilities:

• Deliver and facilitate learning and development programs across Child, Youth and Families services.
• Facilitate high-quality face-to-face training, including induction, mandatory and practice-based learning.
• Design and support blended learning approaches where appropriate.
• Ensure training supports legislative, funding and organisational requirements.
• Apply knowledge and expertise in child protection, trauma-informed practice and community services to learning design and delivery.
• Partner with leaders and teams to identify learning needs and align to operational priorities.
• Deliver the learning and development plan and training calendar across service locations.
• Conduct learning needs analyses and recommend targeted learning solutions.
• Evaluate training outcomes and identify opportunities for improvement.
• Monitor and report on learning participation, outcomes and compliance requirements.
• Contribute to the continuous improvement of learning resources, systems and processes.
• Maintain accurate learning records and training documentation.
• Build strong relationships with stakeholders across the organisation.
• Stay informed about sector trends, legislative changes and emerging learning practices.
• Model Anglicare Southern Queensland's values and professional standards.

Qualifications, Credentials and Other Requirements

• A relevant Tertiary Qualification (Degree in Behavioural or Human Services, Education, Training or related field)
• Current Queensland Drivers Licence with own reliable vehicle (Preferred)
• Current Blue Card
• Current Licensed care Service (LCS)
• Ability to travel as required to designated service delivery areas across Queensland.
• Demonstrated knowledge and understanding of child, youth and family services, including child protection, trauma-informed practice and relevant legislative and practice frameworks, with the ability to translate this knowledge into effective learning and development outcomes.
• Certificate lV in Training and Assessment (TAE) (desired)
• Therapeutic Crisis Intervention (TCI) Train the Trainer certification (desired)

Why you will love working with Anglicare Southern Queensland

• Voted Reader's Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
• Know your role is making a real difference supporting Queenslanders in need.
• Value-driven organisation rooted in Love, Care, Hope & Humility.
• Flexible Working Environment and work from home possibilities.
• Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
• Novated Lease - pay for your car and running costs with pre-tax dollars!
• Corporate Health Insurance Discounts with Bupa and Medibank.
• Benefits App - Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
• Referral App - $1 for each time you share a job and up to $300 for a successful referral.
• Wellbeing App - Mental, Physical and Financial wellbeing support.
• A culture of recognition with our Annual People Awards.
• 24/7 Employee Assistance Program & Pastoral Care Support.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ; communities, people with disabilities and people with a lived experience of mental health issues. We promote a child‑safe environment and are committed to providing on‑going care and protection.