Learning and Development Administrator - Remote

CoAct; Brisbane; Remote; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible remote working

Salary packaging up to 15900 AUD

13 days wellbeing leave

Home office setup allowance

Health and wellbeing allowance

Health insurance discounts

Meaningful community impact

Job summary

CoAct is seeking a Learning and Development Administrator to support training programs and learning systems across our service partner network. This remote role focuses on coordinating programs, assisting learners and stakeholders, and delivering reporting to drive participation and continuous improvement.

You will work with the Learning and Development team to ensure seamless learning experiences while supporting capability development across CoAct and our partners in Australia.

Qualifications

• Strong organisational skills and ability to manage multiple priorities with deadlines.
• Proficiency in Learning Management Systems and digital learning platforms.
• Excellent stakeholder engagement and communication skills.
• Strong reporting, data management and high accuracy in administration.
• Ability to identify and implement process improvements that enhance learning experiences.
• Proactive, solutions-focused approach and problem-solving skills.
• Experience with Docebo or similar LMS is highly regarded.
• Experience in employment services or not-for-profit sector is advantageous.

Responsibilities

• Coordinate training programs across CoAct and partner networks.
• Support learners and stakeholders to ensure smooth learning experiences.
• Maintain learning platforms and administer LMS data and reports.
• Provide reporting that drives participation, compliance and improvement.
• Collaborate with Learning and Development team and other stakeholders to deliver high-quality learning.

Skills

Organisational skills

LMS proficiency

Stakeholder engagement

Reporting & data management

Process improvement

Problem solving

Docebo experience

Not-for-profit experience

Tools

Docebo LMS

Job description

Learning and Development Administrator - Remote

Shape capability and learning experiences that empower people to do their best work

Are you an experienced administrator who enjoys coordinating learning programs, managing systems, and helping others succeed through effective training and development?

At CoAct, we're a purpose-driven, not-for-profit organisation committed to creating opportunities and changing lives through employment services and community activation. We're continuing to invest in our people and learning capability and are looking for a Learning and Development Administrator to support the delivery of high-quality learning experiences across CoAct and our service partner network.

This role offers the opportunity to work across a variety of learning initiatives, support learning systems and training programs and collaborate with stakeholders to create positive learning experiences.

About the Role

As our Learning and Development Administrator, you'll play a key role in supporting learning and capability development across CoAct and our service partner network. Working closely with the Learning and Development team, you'll coordinate training programs, support learners and stakeholders, maintain learning platforms, and provide reporting that helps drive participation, compliance and continuous improvement.

This is a diverse role where you'll support learning programs, systems and stakeholders, helping to create seamless learning experiences and build the capability of our people across CoAct and our service partner network.

Skills and Experience

• Strong organisational skills with the ability to coordinate multiple priorities and meet deadlines
• Proficiency in Learning Management Systems (LMS) and digital learning platforms
• Excellent stakeholder engagement, customer service and communication skills
• Strong reporting, data management and administrative capabilities with a high level of accuracy and attention to detail
• Ability to identify and implement process improvements that enhance learning experiences and outcomes
• Strong problem-solving skills and a proactive, solutions-focused approach
• Experience with Docebo or a similar LMS will be highly regarded
• Experience within employment services, community services or the not-for-profit sector will be advantageous

What’s on Offer

• Flexible and remote working arrangements
• Salary packaging available up to $15,900 per annum (tax‑saving benefit)
• Additional wellbeing leave (13 extra days per year)
• Home office setup allowanceto help you create a productive workspace
• Health and wellbeing allowanceto support your physical and mental wellbeing
• Access to corporate health insurance discounts through CoAct's provider arrangements
• The opportunity to contribute to meaningful work that positively impacts communities across Australia

CoAct is a not-for-profit organisation dedicated to empowering everyday Australians through employment services and community programs. We’re proud to be recognised as a Employer of Choice in The Australian Business Awards (2019, 2021 and 2024), a Inclusive Employer by Diversity Council Australia (2024/2025 and 2025/2026), and a Disability Confident Recruiter, demonstrating our commitment to creating inclusive and accessible workplaces for all. Learn more about the Disability Confident Recruiter initiative on https://australiandisabilitynetwork.org.au.

Why Join CoAct?

At CoAct, you’ll join a purpose-driven organisation that continues to grow, evolve and create meaningful impact across communities throughout Australia.

We are passionate about empowering everyday Australians through employment services and community activation programs, while fostering an inclusive, supportive and forward-thinking culture where our people are encouraged to thrive, grow and make a genuine difference.

The CoAct Way

The CoAct Way represents who we are, how we work and what we strive to achieve together. It guides the way we support one another, work with our partners and deliver outcomes for our communities.

• We are purpose-driven – we are united by a shared commitment to creating positive impact.
• We collaborate – we value teamwork and believe we achieve more when we work together.
• We think boldly – we embrace curiosity, innovation and new ways of thinking.
• We are good humans – we lead with kindness, inclusion, respect and integrity.
• We make it happen – we take ownership and deliver outcomes that matter.

These values are embedded in everything we do and help create a workplace where people feel connected, supported and empowered to succeed.

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company!

All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during the recruitment process.