Learning and Communications Coordinator

Harvey Norman; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Company paid parental leave

Fitness Passport

Novated leasing options

Employee discounts

Job summary

Harvey Norman is recruiting for an LMS Administrator to manage the new Dayforce LMS across AU operations. You will ensure accurate course assignments, produce detailed reports, and develop communications to support course activity. The role requires strong planning, attention to detail and stakeholder engagement.

You will report to the Head of Business Transition and collaborate with Instructional Designers to deliver learning initiatives and effective intranet communications.

Qualifications

• Strong planning and communication skills for LMS administration.
• Attention to detail with ability to produce detailed program reporting.
• Experience with or exposure to learning management systems is advantageous.

Responsibilities

• Manage course assignment, testing and completion reporting in Dayforce LMS.
• Develop and deliver learning communications via email and intranet.
• Serve as expert contact for Dayforce LMS queries and support.

Skills

Planning

Communication

Stakeholder management

Excel

Word

Outlook

Power BI

Tools

Dayforce LMS

Job description

• Use your planning and communication skills to ensure courses are accurately assigned in the LMS, keep key stakeholders informed by providing detailed program reporting and develop communications to support course assignments and completions.
• Based at Homebush West, free on-site parking or a 10-minute walk from Flemington station.
• Experience working within a diverse, unique, and successful global organisation.

Leverage your planning and attention to detail to administer the new Dayforce LMS for the organisation, ensuring courses are accurately assigned to employees across all AU business operations. Develop and execute communications using various platforms to announce course assignments and provide detailed reporting to key stakeholders. If you have a passion for learning and system administration this opportunity is for you.

About the role

Reporting to the Head of Business Transition, you will support the day-to-day management of the new Dayforce LMS, including course testing, assignment, completion reporting and learning communications. You will also provide support for the Intranet, helping deliver effective learning and communication initiatives across the organisation.

You will;

• Manage course assignment, testing and completion reporting within the new Dayforce LMS.
• Develop and deliver learning communications via email and the Intranet.
• Act as an expert and key point of contact for Dayforce LMS queries and support.
• Review course assignments and maintain accurate course reporting and processes.
• Coordinate Dayforce LMS activities, schedules, reporting and learning administration.
• Work closely with Instructional Designers and key stakeholders to support learning initiatives.
• Compile Dayforce LMS business reports and provide learning insights.
• Manage Intranet support requests, including content, file uploads and banner publishing.
• Maintain the Dayforce Learning Intranet pages and communications.

About you;

You’ll be a proactive and organised communicator with strong attention to detail, excellent time management and interpersonal skills, with the ability to confidently support stakeholders and manage competing priorities.

You will also have;

• The ability to prioritise competing tasks and effectively plan and execute activities.
• Strong interpersonal skills with the ability to build positive stakeholder relationships.
• Intermediate to advanced skill in using Excel, Word and Outlook.
• Exposure to or use of Power BI dashboards and reporting an advantage.
• Experience in managing an LMS or other learning system an advantage.

This opportunity will provide:

• Professional development and career progression.
• A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
• Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
• Company paid parental leave for eligible employees.
• Access to Fitness Passport.
• Novated leasingoptions for eligible employees.
• Opportunities to make discounted purchases on a great range of products and services.

Have we got your interest?

Please note that only people with the right to work in Australia should apply for this position.