Leading Hand Technician

Grand Prix Auto Group; Narangba; On-site; AUD 90,000 - 115,000; Full time

Job summary

Grand Prix Narangba seeks an experienced Leading Hand Technician to join our team in Narangba, QLD. This full-time, hands-on leadership role combines technical diagnostics and service work with mentoring junior technicians to uphold our high standards of workmanship and customer satisfaction.

You will lead from the front, supervise daily tasks, ensure safe, efficient operations, and maintain thorough records while delivering exceptional service in a busy automotive workshop.

Qualifications

• 5+ years hands-on automotive technician experience with diagnostics, maintenance and repairs.
• Valid drivere2 licence and roadworthy inspection certification.
• Supervisory or leading hand experience.
• Strong knowledge across automotive systems and vehicle types.

Responsibilities

• Perform a full range of automotive maintenance, diagnostics, and repair work on various vehicle types.
• Lead, supervise, and mentor junior technicians.
• Allocate work to team members based on skill levels and ensure tasks are completed efficiently.
• Conduct quality inspections to meet high standards and safety requirements.
• Communicate with customers regarding issues, requirements, and progress updates.
• Maintain accurate work documentation including job cards and records.
• Assist in identifying and resolving complex technical problems.
• Contribute to workshop efficiency by suggesting process improvements.
• Ensure compliance with health and safety regulations and company policies.
• Participate in ongoing professional development and keep up-to-date with industry developments.

Skills

Vehicle diagnostics

Maintenance & repairs

Team leadership

Customer communication

Health & safety

Education

Trade qualifications

Tools

Diagnostic equipment

Job description

Grand Prix Narangba is a leading automotive service centre committed to delivering exceptional vehicle maintenance and repair services to our community. With a reputation built on quality workmanship, technical expertise, and customer satisfaction, we pride ourselves on employing skilled technicians who share our passion for automotive excellence. We foster a workplace culture that values professional development, teamwork, and continuous improvement.

About the role

We are seeking an experienced Leading Hand Technician to join our team at Grand Prix Narangba on a full-time basis. This is a hands‑on leadership position based in Narangba, QLD 4504, where you will combine your technical expertise with supervisory responsibilities to ensure the smooth operation of our service department. As a Leading Hand Technician, you will play a crucial role in maintaining our high service standards whilst leading and mentoring junior technicians. This position is integral to the success of our operations, bridging technical excellence with team management.

Key responsibilities

Perform a full range of automotive maintenance, diagnostics, and repair work on various vehicle types, including routine servicing, brake systems, suspension, electrical systems, and engine work

Lead, supervise, and mentor junior technicians, providing guidance, training, and quality assurance on technical tasks

Allocate work to team members based on their skill levels and ensure tasks are completed efficiently and to company standards

Conduct quality inspections of completed work to ensure it meets our high standards and safety requirements

Communicate directly with customers regarding vehicle issues, repair requirements, and progress updates

Maintain accurate and detailed work documentation, including job cards and technical records

Assist in the identification and resolution of complex technical problems, providing support to less experienced team members

Contribute to workshop efficiency by suggesting process improvements and best practices

Ensure compliance with health and safety regulations and company policies at all times

Participate in ongoing professional development and keep up-to-date with automotive industry developments and new technologies

What we're looking for

A minimum of 5 years' hands‑on experience as an automotive technician, with proven expertise in vehicle diagnostics, maintenance, and repairs

A valid driver's licence and current roadworthy inspection certification

Demonstrated supervisory or leading hand experience, showing the ability to manage and mentor team members effectively

Strong technical knowledge across multiple automotive systems and vehicle types

Excellent communication skills, both with team members and customers

A commitment to health and safety practices and a proactive approach to workplace safety

Proven ability to work independently and as part of a team, managing time effectively and prioritising tasks

Problem‑solving skills and the ability to diagnose and resolve complex technical issues

A professional approach to customer service and commitment to achieving high-quality workmanship

Relevant automotive qualifications or certifications (such as trade qualifications or manufacturer‑specific training) are highly desirable

What we offer

Grand Prix Narangba is committed to supporting the wellbeing and development of our team members. We offer competitive remuneration reflecting your experience and expertise, opportunities for ongoing professional development and technical training, a supportive workplace culture that values teamwork and collaboration, and the satisfaction of working with a skilled team delivering quality automotive services. We encourage a healthy work‑life balance and foster an inclusive workplace where your contributions are recognised and valued.