Leading Hand - Inventory - PM

COS | Complete Office Supplies; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Professional development and training

Mental Health programs

Onsite parking

Employee discounts on full product

Job summary

COS | Complete Office Supplies is seeking a Leading Hand - Inventory PM to steer daily inventory operations at our Distribution Centre in Australia. You will lead on-floor activities, coordinate cycle counts, investigations, and replenishment, while ensuring stock integrity and timely resolution of discrepancies.

You will mentor team members, promote a safety-first culture, and collaborate with cross-functional teams to minimise service impact and maintain high stock accuracy.

Qualifications

• Experience in a warehouse, logistics or inventory control environment.
• Proven ability to lead teams and coordinate daily inventory activities.
• Strong understanding of inventory control processes including cycle counts and replenishment.

Responsibilities

• Oversee daily inventory operations and resource allocation—cycle counts, audits, investigations and replenishment—while managing stock issues and escalations.
• Maintain audit-ready inventory control through disciplined adherence to procedures and documentation.
• Lead, train and mentor the team to build inventory capability and drive performance.
• Champion a safety-first culture by ensuring all inventory activities meet WHS and handling requirements.
• Identify and implement improvements to stock accuracy, workflows, and replenishment, while supporting SOP updates.

Skills

Leadership

Inventory control

Team coaching

WMS/RF usage

Safety compliance

Problem solving

Communication

Tools

WMS/RF scanning

ERP

Job description

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive. Why? So we can deliver on our pledge to donate 1% of the yearly profit to everyday Australians through the Lyone Foundation.

More about what you’ll do

Reporting to the Team Manager – Inbound and Inventory, the Leading Hand - Inventory PM is responsible for supporting the Team Manager by leading the daily inventory control activities across the Distribution Centre, ensuring stock accuracy, bin integrity, cycle count execution, and timely resolution of stock discrepancies.

This role provides on the floor leadership to support accurate stock movements, controlled investigations, replenishment support, and adherence to inventory procedures. The Leading Hand will guide, support, and coach team members, actively contributing to improved inventory accuracy, service performance, safety, and continuous improvement.

More about the role

• Oversee daily inventory operations and resource allocation — cycle counts, audits, investigations and replenishment — while managing stock issues and escalations with cross-functional teams to minimise impact on service and dispatch.
• Maintain accurate, audit-ready inventory control through disciplined adherence to procedures and WMS/RF usage, investigating discrepancies with evidence and upholding strong documentation, traceability and stock accuracy.
• Lead, train and mentor the team to build inventory capability and drive performance, using daily briefings and clear expectations to foster a culture of safety, accuracy and accountability.
• Champion a safety-first culture by ensuring all inventory activities meet WHS, manual handling, MHE, racking and Dangerous Goods requirements, and by identifying hazards and supporting incident reporting and risk assessments.
• Identify and implement improvements to stock accuracy, workflows, layout and replenishment — supporting SOP updates, training and process trials — while encouraging team input and maintaining a clean, organised workspace.
• Partner with operational teams to align priorities and resolve issues, clearly communicating stock risks and actions with a customer-focused, solutions-driven approach.

More about you

To qualify for the role you must have:

• Experience in a warehouse, logistics or inventory control environment, ideally within a high-volume distribution centre.
• Proven ability to lead teams and coordinate daily inventory activities.
• Solid understanding of inventory control processes including cycle counts, stock investigations, replenishment, putaway and stock accuracy.
• Experience using WMS/RF scanning and basic computer systems to support stock control and reporting.
• Strong problem-solving skills and high attention to detail, with the ability to investigate discrepancies and make practical decisions under time pressure while following process.
• Sound knowledge of WHS practices and a commitment to a safe workplace; forklift licence desirable but not essential.

Benefits of working with COS

• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Convenient location with free onsite parking
• Employee discounts on full product range

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!