Leading Hand

Hastings Deering (Australia) Ltd; Alice Springs; On-site; AUD 39,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Area allowance 24.5%

Health checks

Employee assistance program

Income protection insurance

CAT training

Leadership paths

Job summary

Hastings Deering (Australia) Ltd in Alice Springs is seeking an experienced Leading Hand to support our technicians in the local workshop. This permanent role runs Monday to Friday and emphasizes quality service, mentoring, and a strong safety culture.

You will lead by example, ensure procedures are followed, and look for ways to improve our processes while maintaining high standards of workmanship and customer focus in a busy mine and heavy equipment environment.

Qualifications

• Experience working in a workshop environment or similar Leading Hand role.
• Ability to train and develop technicians by following procedures.
• Excellent communication with a genuine customer focus.
• Strong time management to keep jobs on track.
• Commitment to high workplace health and safety standards.

Responsibilities

• Deliver quality service – maintain and repair equipment to the highest standard.
• Follow procedures – use current service information, instructions and specs.
• Ensure workmanship is fault-free and rework is avoided.
• Lead, support and mentor technicians to develop skills.
• Identify process improvements to keep Hastings Deering at the forefront.
• Maintain safety standards so everyone gets home safe.

Skills

Workshop experience

Leading/mentoring

Strong communication

Time management

Safety mindset

Tools

CAT machinery

Job description

Company : Hastings Deering (Australia) Ltd Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER.

We’re looking for experienced Leading Hand to join the founding dealership of Hastings Deering in Alice Springs. This is a Permanent Monday to Friday role that will support our technicians in the local Alice Springs workshop.

What you’ll be doing

• Deliver quality service – carry out maintenance and repairs to the highest standard, ensuring our customers' equipment performs at its best.
• Follow the right procedures – research and consult the correct and latest service information systems for specific procedures, instructions and specifications.
• Do it once, do it right – take every step to ensure workmanship is fault-free ensuring quality in the finished product and any rework is avoided.
• Lead, Support and mentor – Train and develop other technicians by following procedures and sharing knowledge.
• Think outside the box – Identify ways to improve our process' and ways of working to keep Hastings Deering at the forefront of the industry.
• Safety above all – make sure that the workshop maintains its safety standards and get everyone home safe.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

When you join our team at Hastings Deering, you’ll benefit from:

• Big Pay, Bigger Growth - Competitive hourly rates, 24.5% Area Allowance with competency-based pay rises PLUS regular scheduled increases under our current Enterprise Agreement.
• Body, Mind & Wallet Support - Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers.
• World-Class Training - We’re one of only eight Caterpillar Centres of Excellence globally. Learn from the best in CAT and boost your skills.
• Career Paths That Work for You - Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals.
• Security you can count on - Enjoy the stability of a long-term career with Hastings Deering, backed by global strength.
• Cutting Edge Tech - Get hands-on experience with the latest CAT technology as we shape the future of mining and heavy equipment solutions.

What you’ll need:

• Experience that counts – previous experience working in the industry, a workshop environment or in a similar Leading Hand role.
• Strong communicator – excellent communication skills with a genuine customer focus.
• Organised and efficient – strong time management skills to keep jobs on track.
• Team player – able to work well with others as well as independently when required.
• Safety minded – committed to maintaining high workplace health and safety standards at all times.

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.