Lead, Workers' Comp Claims Team (12-Month FTC)

DXC Technology Inc.; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible leave options

Novated leasing

Employee Assistance Program

Volunteer days

Job summary

DXC Technology Inc. in Adelaide is seeking a Worker’s Compensation Team Leader for a 12-month fixed-term contract. You will lead a state-based claims team, ensuring high performance, coaching, and compliance under the State Manager’s guidance. The role focuses on end-to-end claims management, regulatory alignment, and customer-focused service for the Woolworths account. The position requires strong self-insured WC expertise and adaptability to regulatory changes.

Qualifications

• Experience leading teams within self-insured workers’ compensation schemes or similar.
• Proven ability to drive claim outcomes while balancing cost and wellbeing.
• Strong knowledge of workers’ compensation legislation and internal policies.
• Adaptability to evolving regulatory and operational changes.

Responsibilities

• Lead and manage a state-based claims team, ensuring high performance and development.
• Provide expert technical support for claim decisions aligned with legislation and policy.
• Oversee end-to-end processing of workers’ compensation claims with compliance.
• Foster a customer-focused team culture with clear, respectful communication.

Skills

Team leadership

People management

Claims management

Regulatory knowledge

Stakeholder communication

Education

Territory or relevant qualification in a health or related field

Tools

Claims management IT systems

Job description

DXC Technology Inc. in Adelaide is seeking a Worker’s Compensation Team Leader for a 12-month fixed-term contract. You will lead a state-based claims team, ensuring high performance, coaching, and compliance under the State Manager’s guidance. The role focuses on end-to-end claims management, regulatory alignment, and customer-focused service for the Woolworths account. The position requires strong self-insured WC expertise and adaptability to regulatory changes.