Lead User Researcher – Hardware & Connected Devices

Resmed; Sydney; Hybrid; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Hybrid work

Job summary

ResMed is seeking a Lead User Researcher to shape the future of its hardware portfolio. This six‑month fixed‑term contract role leads research across masks, devices, accessories, and connected experiences, grounding product decisions in deep user insights.

Based in Sydney on a hybrid basis, you’ll collaborate with engineering, design, and product management to translate findings into impact. You’ll travel internationally when needed and mentor teams to amplify user understanding across

Qualifications

• 10+ years of proven experience researching physical products, preferably in medical devices or healthcare technologies.
• Strong qualitative and mixed‑method research background, with confidence leading in‑person studies.
• Availability to attend the Bella Vista office at least two days per week and travel internationally as needed.

Responsibilities

• Lead end‑to‑end research strategy across hardware and connected‑experience programs.
• Design, conduct, and guide research activities from discovery to concept evaluation.
• Translate insights into evidence‑based recommendations informing product, design, and business decisions.
• Build empathy for users by communicating insights through storytelling and collaboration.
• Partner with cross‑functional teams to embed user understanding into development.
• Contribute to initiatives expanding the impact of research across ResMed’s portfolio.

Skills

End-to-end research

Qualitative research

Mixed-methods

Stakeholder influence

Communication & storytelling

Job description

ResMed is seeking a Lead User Researcher to shape the future of its hardware portfolio. This six‑month fixed‑term contract role leads research across masks, devices, accessories, and connected experiences, grounding product decisions in deep user insights.

Based in Sydney on a hybrid basis, you’ll collaborate with engineering, design, and product management to translate findings into impact. You’ll travel internationally when needed and mentor teams to amplify user understanding across