Lead Maintenance Technician

Alstom; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Alstom in Australia is hiring two Lead Maintenance Technicians at the Wulkuraka facility to ensure safe, reliable operation of the QNGR fleet. You will lead fault diagnosis, incident investigations, and complex problem solving while supporting continuous improvement across fleet maintenance operations.

Rotation may include day/night shifts. You will collaborate with Maintenance Technicians, ISST personnel and stakeholders to drive fleet reliability, develop workforce capability, and deliver

Qualifications

• Extensive experience in rolling stock/rail maintenance and complex operational environments.
• Proven ability to lead complex technical investigations including root cause analysis and corrective actions.
• Demonstrated technical leadership and mentoring to build workforce capability.
• Strong analytical and problem-solving skills to interpret maintenance and performance data.
• Excellent stakeholder engagement and communication across maintenance, engineering, operations and commercial teams.
• Experience in rail, rolling stock, electrical, mechanical, mechatronics or related disciplines.

Responsibilities

• Lead investigation and resolution of in-service faults, incidents and reliability issues to maximise fleet safety and performance.
• Conduct root cause analyses and trend reviews to identify reliability improvements and drive corrective actions.
• Provide advanced technical leadership, troubleshooting expertise, and support to technicians and ISST personnel.
• Develop and implement maintenance strategies and repair solutions for complex fleet issues.
• Oversee diagnostic testing, repair, validation, and disposition of electronic and electro-mechanical components.
• Maintain SME knowledge across TCMS, traction, braking, HVAC, doors, and auxiliary systems.
• Deliver technical training and mentoring to strengthen workforce capability.
• Promote a proactive safety culture through compliance, inspections and standards.
• Drive continuous improvement initiatives to boost fleet reliability and efficiency.
• Prepare and maintain accurate technical reports, performance analyses, and KPI reporting.

Skills

Rolling stock experience

Technical leadership

Root cause analysis

Fault diagnosis

Stakeholder engagement

Mentoring & training

Data interpretation

Maintenance strategy development

Education

Trade/Technical/Engineering qualifications

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We currently have two exciting opportunities available for Lead Maintenance Technicians (LMTs) based at our Wulkuraka facility, where you will play a pivotal role in ensuring the safe, reliable, and efficient operation of the QNGR fleet. These positions offer the opportunity for highly skilled technical professionals to provide leadership in fault diagnosis, incident investigation, and complex problem-solving while supporting continuous improvement across fleet maintenance operations. As a key technical authority, you will collaborate closely with Maintenance Technicians, In-Service Support Technicians, and operational stakeholders, driving fleet reliability, developing workforce capability, and delivering innovative maintenance solutions that enhance performance, availability, and safety. The positions may be required to particpate in a rotating shift roster, including day and night shift. We’ll look to you for:

• Leading the investigation and resolution of in-service faults, incidents, and reliability issues to maximise fleet safety, availability, and performance.
• Conducting root cause analyses, failure investigations, and trend reviews to identify reliability improvement opportunities and drive corrective actions.
• Providing advanced technical leadership, troubleshooting expertise, and operational support to Maintenance Technicians, ISST personnel, and key stakeholders.
• Developing and implementing maintenance strategies, technical work scopes, and repair solutions for complex fleet and component issues.
• Overseeing diagnostic testing, repair, validation, and disposition of electronic and electro-mechanical components to support fleet requirements and reduce external repair costs.
• Maintaining subject matter expertise across key train systems, including TCMS, traction, braking, door control, HVAC, communications, and auxiliary systems.
• Delivering technical training, mentoring, and knowledge-sharing initiatives to strengthen workforce capability and improve maintenance effectiveness.
• Promoting a proactive safety culture through compliance, hazard identification, workplace inspections, and adherence to quality and regulatory standards.
• Driving continuous improvement initiatives that enhance fleet reliability, operational efficiency, workforce capability, and overall maintenance performance.
• Preparing and maintaining accurate technical reports, performance analyses, maintenance records, and KPI reporting to support operational, commercial, and contractual objectives.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Extensive experience in rollingstock, rail maintenance, heavy industry, or a similarly complex operational environment, with strong technical knowledge of fault finding, diagnostics, and maintenance practices.
• Proven ability to lead complex technical investigations, including root cause analysis, reliability improvement activities, failure reviews, and the development of effective corrective actions.
• Demonstrated ability to provide technical leadership and mentoring, building workforce capability through coaching, knowledge sharing, technical training, and the development of maintenance procedures and documentation.
• Well-developed analytical and problem-solving skills, with the ability to interpret maintenance, reliability, and operational performance data to identify trends and drive continuous improvement initiatives.
• Excellent stakeholder engagement and communication skills, with the ability to collaborate effectively across maintenance, engineering, operations, and commercial teams to achieve fleet performance objectives.
• Relevant trade, technical, or engineering qualifications, with experience in rail, rollingstock, electrical, mechanical, mechatronics, or a related discipline highly regarded.

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email:***************@alstomgroup.com.

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

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