Lead, IT Systems

Lube Mobile; Brisbane; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Remuneration package

Tyre discounts

Financial education & wellbeing

Volunteer leave

Job summary

Lube Mobile in Meadowbrook, Brisbane, is seeking an experienced Lead, IT Systems to own our core business platforms and drive technology solutions that support growth and outstanding customer experiences.

Based in Meadowbrook, you will act as product owner and delivery lead, collaborating with stakeholders, vendors and technical teams to translate ideas into practical solutions from concept to implementation, while upholding security and enterprise architecture standards.

Qualifications

• Significant experience leading IT development, applications or systems teams.
• Experience with DataFlex, POS systems, digital eCommerce platforms, or systems development will be highly regarded.
• Demonstrated experience in DevSecOps practices and methodologies.
• Strong understanding of SDLC management and delivery processes.
• Demonstrated experience delivering complex technology projects and business system enhancements.
• Strong product ownership, business analysis and stakeholder engagement skills.
• Experience managing third-party vendors and outsourced service providers.
• A solid understanding of software development lifecycles, governance and change management.
• Ability to influence and collaborate with stakeholders at all levels of the business.
• Strong analytical, problem-solving and decision-making capabilities.
• Exceptional communication skills and a customer-focused mindset.

Responsibilities

• Owning and managing the product roadmap, backlog and delivery priorities for Lube Mobile business systems
• Leading system enhancement and development initiatives that improve operational efficiency and customer experience
• Partnering with business stakeholders, vendors and technical teams to define requirements and deliver successful outcomes
• Driving governance, quality assurance, testing and release management activities
• Monitoring project progress, risks, dependencies and outcomes while providing clear stakeholder updates
• Ensuring solutions align with enterprise architecture, security standards and business objectives
• Managing relationships with external vendors and development partners
• Identifying opportunities for continuous improvement across systems, processes and service delivery

Skills

Strategic technology leader

Stakeholder management

Delivery experience

SDLC management

Tools

DataFlex

POS systems

eCommerce platforms

DevSecOps

Job description

Shape the Future of Technology at Lube Mobile

At Lube Mobile, we're transforming the way Australians maintain their vehicles through innovative technology, exceptional customer service, and a commitment to continuous improvement.

We're looking for an experienced Lead, IT Systems to take ownership of our core business platforms and drive the delivery of technology solutions that support business growth, operational excellence, and outstanding customer experiences.

Based in Meadowbrook and working closely with both Lube Mobile and Bridgestone stakeholders, this is a unique opportunity to influence technology strategy while leading the successful delivery of critical system enhancements and projects.

What You’ll Be Doing

As the Lead, IT Systems, you will act as the product owner and delivery lead for Lube Mobile’s business systems, ensuring technology initiatives are aligned with business priorities and customer needs. You’ll work across the organisation to translate ideas into practical solutions while leading development activities from concept through to implementation.

Key responsibilities include:

Owning and managing the product roadmap, backlog and delivery priorities for Lube Mobile business systems

Leading system enhancement and development initiatives that improve operational efficiency and customer experience

Partnering with business stakeholders, vendors and technical teams to define requirements and deliver successful outcomes

Driving governance, quality assurance, testing and release management activities

Monitoring project progress, risks, dependencies and outcomes while providing clear stakeholder updates

Ensuring solutions align with enterprise architecture, security standards and business objectives

Managing relationships with external vendors and development partners

Identifying opportunities for continuous improvement across systems, processes and service delivery

What You’ll Bring

We're seeking a strategic technology leader with a strong blend of technical expertise, stakeholder management capabilities and delivery experience.

To be successful, you’ll have:

Significant experience leading IT development, applications or systems teams

Experience with DataFlex, POS systems, digital eCommerce platforms, or systems development will be highly regarded

Demonstrated experience in DevSecOps practices and methodologies

Strong understanding of System Development Life Cycle (SDLC) management and delivery processes

Demonstrated experience delivering complex technology projects and business system enhancements

Strong product ownership, business analysis and stakeholder engagement skills

Experience managing third-party vendors and outsourced service providers

A solid understanding of software development lifecycles, governance and change management

The ability to influence and collaborate with stakeholders at all levels of the business

Strong analytical, problem-solving and decision-making capabilities

Exceptional communication skills and a customer-focused mindset

About Us

Lube Mobile operates as an independent business unit under the Bridgestone Group. Lube Mobile has always strived to be different from the ordinary mechanic.

Throughout our evolution and towards our current position as the market leading mobile mechanic network, Lube Mobile has consistently sought to solve the everyday problems of quality car service and reliable car repair for our customers. With thousands of satisfied customers, we are still Australia's leading brand for drivers who love the convenience of a mobile workshop for their everyday car servicing and car repair needs, including breakdowns.

Our People Commitment

At Bridgestone & Lube Mobile, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.

We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.

We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.

You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.

We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:

Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.

Discounts on Bridgestone tyres and servicing for you, your family and friends!

Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.

Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.

Your Growth, Our Future.