Fleet Coordinator

P.T. Bridgestone Tire Indonesia; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Tyre discounts for you and family

Wellbeing support

Annual volunteer leave

Job summary

Bridgestone Australia is seeking a Fleet Coordinator to support Fleet Service operations, coordinating service activities, scheduling technicians, and handling invoicing and administration. You will be a key link between customers and operations, thriving in a fast-paced, collaborative environment.

The role emphasizes strong organisational skills, attention to detail, and excellent communication to deliver outstanding service across a diverse customer base in Australia.

Qualifications

• Previous administration, scheduling, coordination or customer service experience.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Sound problem-solving ability and attention to detail.
• Experience with SAP, Marlin or similar systems (desirable).
• Experience in a retail, service or operational environment (advantageous).

Responsibilities

• Deliver outstanding customer service to a diverse range of customers.
• Process work orders and service orders, ensuring timely and accurate invoicing.
• Maintain fleet service documentation and operational records.
• Coordinate technician schedules and assist with service call allocations.
• Prepare timesheets and support payroll administration processes.
• Manage consignment deliveries and system updates.
• Assist with vehicle and equipment maintenance records.
• Support operational reporting requirements.
• Contribute to the safe, productive, and efficient operation of the branch.

Skills

Administration

Scheduling

Coordination

Customer service

Time management

Communication

Problem solving

Tools

SAP

Marlin

Job description

Join Bridgestone Australia and Help Keep Fleets Moving.

We're looking for an organised and customer-focused Fleet Coordinator to support our Fleet Service operations and help deliver outstanding experiences to our customers.

In this fast-paced role, you'll coordinate service activities, support technician scheduling, manage administration and invoicing processes, and act as a key link between customers and operational teams. If you're highly organised, thrive on juggling priorities, and enjoy working in a collaborative environment, this could be the perfect opportunity for you.

Responsibilities

• Deliver outstanding customer service to a diverse range of customers.
• Process work orders and service orders, ensuring timely and accurate invoicing.
• Maintain fleet service documentation and operational records.
• Coordinate technician schedules and assist with service call allocations.
• Prepare timesheets and support payroll administration processes.
• Manage consignment deliveries and system updates.
• Assist with vehicle and equipment maintenance records.
• Support operational reporting requirements.
• Contribute to the safe, productive, and efficient operation of the branch.

About You

You are a highly organised administrator who enjoys working collaboratively and can confidently manage multiple priorities. You take pride in delivering excellent customer service and have a keen eye for detail.

Ideally, you'll bring:

• Previous administration, scheduling, coordination or customer service experience.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Sound problem-solving ability and attention to detail.
• Experience with SAP, Marlin or similar systems (desirable).
• Experience in a retail, service or operational environment (advantageous).

About Us

We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving. We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 1600 passionate individuals across Australia and New Zealand.

Our People Commitment

At Bridgestone, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.

We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.

We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.

You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of Serving Society with Superior Quality.

We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:

• Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
• Discounts on Bridgestone tyres and servicing for you, your family and friends!
• Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
• Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.
  Your Growth, Our Future.