Lead Field Service Technician

Honeywell Technologies; Ryde; On-site; AUD 70,000 - 95,000; Full time

Job summary

Honeywell Technologies is seeking a Senior Field Service Technician – Security for Long Bay Correctional Precinct, NSW. The role focuses on delivering high-quality service, coordinating with subcontractors, liaising with clients, and minimising downtime through expert technical support.

The position requires experience with security systems, control equipment, and software configurations, plus willingness for on-call duties and to obtain NSW Corrections Security clearance.

Qualifications

• Excellent written and verbal communication skills.
• Experience with security systems and control equipment preferred.
• Willingness to be on call/roster as required.

Responsibilities

• Manage workload effectively, improve processes, oversee subcontractors, verify work, liaise with clients, elevate issues, and collaborate with Honeywell teams to ensure high-quality service
• Manage the ESS Preventative Maintenance Program: planning, scheduling, coordination, reporting, compliance
• Software configuration of EBI, DVM, ECAS, CCTV, IP Intercoms, and DDC control equipment
• Experience with control systems and DVM/EBI products in BMS and security systems
• System troubleshooting, fault finding and problem diagnosis
• Some on-call/roster work is required for this role
• Ability to obtain NSW Corrections Security clearance

Skills

Excellent communication skills

Team coordination

NSW Corrections security clearance (w/

Tools

EBI configuration

DVM

ECAS

CCTV

IP Intercoms

DDC control equipment

Job description

Senior Field Service Technician – Security

Enhance your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Long Bay Correctional Precinct NSW

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Make the Best You.

The Senior Field Service Techniciansupports team members in delivering high-quality service at Long Bay Prison & Forensic Hospital, enhancing customer satisfaction and minimising downtime through exceptional technical support.

• Manage workload effectively, improve processes, oversee subcontractors, verify work, liaise with clients, elevate issues, and collaborate with Honeywell teams to ensure high-quality service
• Manage the Electronic Security Services (ESS) Preventative Maintenance Program, including planning, scheduling, coordination, reporting, compliance monitoring
• SoftwareConfigurationofEBI, DVM, ECAS, CCTV, IP Intercoms, and DDC control equipment
• Experience with control systems and DVM/ EBI products in BMS and security systems.
• Provenexperience in System troubleshooting, fault finding and problem diagnosis
• Excellent written and verbal communication skills
• Some on call/roster work is required for this role
• Ability to obtain NSW Corrections Security clearance

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life‑saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell

Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.

Honeywell Technologies is a global, pure‑play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.