Lead Event Operations Floor Manager

Royal Agricultural Society of NSW; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Free onsite parking

Salary packaging

Salary protection insurance

Novated lease

Complimentary Sydney Royal Easter Show

Staff discounts

Employee Assistance Program

Subsidised life insurance

Access to staff membership

Wellbeing programs

Job summary

Royal Agricultural Society of NSW is seeking an experienced Floor Manager for Sydney Showground to coordinate and oversee events across the venue precinct. You will be the primary on-site contact for clients during events, ensuring requirements are met while maintaining high standards of presentation, safety and service delivery.

Working closely with clients, contractors and internal teams, you will manage venue operations including setup, crowd management, ticketing, patron movement and

Qualifications

• Tertiary qualification in Venue Management or Event Management or equivalent
• Current Class C Driver's Licence
• Strong verbal and written communication skills
• Proven customer service and stakeholder management skills
• Understanding of Workplace Health and Safety requirements
• Ability to work independently and exercise sound judgement
• Strong organisational skills and attention to detail
• Ability to manage competing priorities and meet deadlines
• Negotiation, problem solving and conflict resolution skills
• Ability to build productive relationships with clients, contractors, suppliers and internal teams
• Confidence using Microsoft Office Suite
• A commitment to delivering outstanding service and event outcomes

Responsibilities

• Coordinate and oversee delivery of events across the venue precinct
• Serve as the primary on-site contact for clients during events ensuring requirements are met
• Manage venue operations including setup, crowd management, ticketing and signage
• Monitor safety, presentation and service delivery and resolve operational issues

Skills

Communication

Customer service

Stakeholder management

WHS awareness

Independent work

Organization

Negotiation

Relationship building

Multitasking

Microsoft Office

Education

Venue/Event Management degree

Tools

Microsoft Office Suite

Job description

Royal Agricultural Society of NSW is seeking an experienced Floor Manager for Sydney Showground to coordinate and oversee events across the venue precinct. You will be the primary on-site contact for clients during events, ensuring requirements are met while maintaining high standards of presentation, safety and service delivery.

Working closely with clients, contractors and internal teams, you will manage venue operations including setup, crowd management, ticketing, patron movement and